Harshika Govind

Harshika FULL STACK DEVELOPER Professional Summary Dedicated Full Stack Developer with expertise in both front-end and back-end technologies, including WordPress development. Experienced in building responsive, SEO-optimized WordPress themes using Elementor Pro, Divi Builder, and custom PHP/MySQL solutions. Skilled in front-end development with HTML5, CSS3, and JavaScript, along with frameworks like ReactJS and Bootstrap. Proficient in back-end programming languages such as PHP, Python, and Ruby on Rails for creating robust server-side functionalities. Passionate about problem-solving, collaboration, and delivering innovative solutions to drive impactful applications and websites. Professional Summary - Employment History Web Developer Eclectic Techno Labs, Delhi,India 0 8 / 2 0 2 2 - P re s e n t • Client Collaboration: Work with clients to identify project goals, develop requirements, and brainstorm ideas for web solutions. My Website Portfolio LinkedIn Profile GitHub Profile • Website Design & Development: Design, build, and test websites using HTML, CSS, JavaScript, ReactJS, and Redux. Create wireframes, mockups, and prototypes to bring project ideas to life. • Backend Development: Develop dynamic functionalities with Python, Ruby on Rails, and integrate with databases like SQL and MySQL. • API Development: Design and develop RESTful APIs for data management and integration with third-party services to enhance site capabilities. Hackerank Certification in CSS Hackerank Certification in HTML • Frontend Implementation: Build pixel-perfect, interactive UI elements with frameworks like Bootstrap, SASS, and ensure responsive and SEO-optimized designs. velopment Program • Database Management: Handle MySQL database optimization, migrations, and backups to ensure smooth data management. Programming Language • Website Optimization: Implement performance-enhancing strategies such as caching, code minification, and image compression for improved site speed. Programming Language • SEO & Security: Integrate on-page SEO practices, schema markup, and security measures including vulnerability assessments, firewalls, and malware scanning. • Continuous Maintenance: Regularly update and troubleshoot websites for functionality, ensuring stability and uptime through effective WordPress and PHP updates. HTML • Version Control: Utilize Git for efficient codebase management, tracking changes, and ensuring that the development process remains streamlined. CSS • Agile Development: Apply Agile/Scrum methodologies and Test-Driven Development (TDD) principles to ensure continuous delivery of high-quality projects. ReactJS For more details, visit my portfolio at https://myportfolio-website.info/my-portfolio/ Redux Full Stack Developer (Intern), Microverse 02/2022 - 02/2023 • Design and develop software solutions using Node.js and MERN Stack by understanding the project requirements, designing the solution, coding it, and testing it. Postgresql SQL • Design and develop user interfaces using HTML, CSS, JavaScript, React JS, Redux, and Bootstrap which includes creating wireframes, mockups, and prototypes; coding the UI; and testing it for functionality and errors. Wordpress • Use JavaScript libraries to enhance website interactivity by using libraries like jQuery, GSAP, and Owl Carousel. Skills • Apply web analytics and SEO knowledge to optimize website performance and visibility by using tools like Google Analytics and Search Console to track website traffic and improve its ranking in search results. Github PHP Rspec Jest • Write clean, readable, and efficient code to ensure the maintainability and scalability of the Ruby on Rails applications by following coding standards, using appropriate data structures and algorithms, and testing the code thoroughly. • Use Ruby on Rails, PostgreSQL, and SQL to optimize database performance and data management which also involves choosing the right database for the application, designing the database schema, and optimizing queries. • Architect robust back-end systems and functionalities using Ruby, Rails, MySQL, PostgreSQL, and Python which involves designing the architecture of the back-end system, choosing the right technologies, and implementing the features. • Implement a robust version control strategy using Git, GitHub, Heroku, and Netlify by creating a repository for the code, tracking changes, and deploying the code to production. • Develop mobile and responsive websites that are accessible and engaging on all devices by using responsive design techniques and ensuring that the website works well on mobile devices. • Adhere to RSpec and Test-Driven Development (TDD) principles to ensure the quality of the code by writing unit tests and integration tests to ensure that the code works as expected. • Manage and optimize databases using PostgreSQL and SQL by creating and maintaining databases, designing queries, and optimizing performance. Senior Technical Support Advisor , Teleperformance , Gurgaon , India 08/2016 - 08/2018 • Technical Assistance: Provided expert support for Adobe Products, addressing technical queries via phone, email, and chat. • Issue Resolution: Diagnosed and resolved software issues, including troubleshooting installation and functionality problems. • Performance Monitoring: Managed an average of 350 inquiries per week, consistently achieving high performance benchmarks. • Customer Satisfaction: Contributed to top customer service ratings by excelling in communication skills, problem resolution, and politeness. • Initiative and Dependability: Demonstrated initiative and reliability, earning recognition for exceptional performance and persuasiveness. Senior Technical Support Advisor , Concentrix , Gurgaon , India 01/2012 - 05/2015 • Call Management: Handled 150 calls daily, assisting with product usage, billing, and general inquiries to ensure a smooth customer experience. • Conflict Resolution & Retention: Recognized four times for resolving conflicts and ensuring customer satisfaction and retention through effective communication. • Product Expertise: Developed expertise in eight products, offering detailed guidance and personalized recommendations to enhance customer experience. • Customer Support Excellence: Delivered high-quality support, ensuring accurate information and relevant solutions to meet customer needs and drive satisfaction. Education Master of Computer Application, Kalinga University, India 1 2/2019 - 08/2022 Website Portfolio 11/2022 https://myportfolio-website.info/my-portfolio/