Harry Vincent Caraig

WHY CHOOSE ME: I have experience working in Another online platform both for non-voice and voice task. I have experience as well working in a BPO company for almost 5 years now doing customer support for chat, email and phone. I believe that I have gained enough knowledge in providing the best customer support and delighting each customer. I have experience in billing procedure (almost 1 year) by assisting client's inquiries. I have more than a year doing customer service/admin task for voice and non-voice in another online platform as well.

What are my skills that could benefit you if you hire me?

I am well versed with Microsoft office, I speak English fluently and I am very much a hard worker, I don't mind working on holidays or on weekends, I go the extra mile to help out on my clients.

Line of Business in: Scam Team for a different online platform, Auto financing, Auto Insurance, Housing insurance. Dental Insurance, Emotional Dog certificate

Familiar with: Zendesk, Citrix, Salesforce

Office Applications: Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Adobe photoshop, Paint, Microsoft Outloook, Microsoft Access, Sharepoint

Others:

1. Fast internet connection (50Mbps) with back up (20mbps)

2. Can type 77 words per minute with 100% accuracy.

3. English: Fluent

4. Social Media (Instagram, Facebook, Twitter, Snapchat)