HARRY S. LEE
128B Azucena Street, Barangay 101, Grace Park East, Caloocan
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WORK EXPERIENCES:
IBM Solutions Delivery, Inc.
May 2014 – November 2015
UP Ayala Technohub, Commonwealth Quezon City
Position: IT Specialist (Winshuttle)
Responsibilities:
Assign/Remove Winshuttle license and Central access to users
Resolve incident reports regarding Winshuttle coming from a ticketing system (Remedy). Coordinate with other teams/vendor in order to provide a solution for the ticket.
Provide scheduled and ad hoc reports
Create and present deck for weekly meetings with client
Manual testing of Winshuttle functionality and for Central website after patching
Create Winshuttle scripts
Create/revise Knowledge articles in Knowledge Base
IBM Business Solutions, Inc.
January 2009 – May 2014
UP Ayala Technohub, Commonwealth Quezon City
Position: EDM Practitioner
Responsibilities:
Validate and enter employee data in Personnel Actions (PA) and Org Management (OM) of SAP HR for a variety of HR Services (e.g. Hire, Promotion, Separation)
Batch load employee data using Winshuttle
Create shuttle scripts and identify errors encountered when running the scripts.
Manually test SAP system for errors after every update/patch
Train teammates on how to use Winshuttle
Create/update process documents and job aids
SKILLS:
Knowledgeable in Winshuttle
Knowledgeable in SAP HR and AdviseHR Siebel
Basic SAP ABAP programming
Proficient with Microsoft Office (Word, Excel, PowerPoint)
Basic knowledge in JavaScript, SQL, HTML, CSS
UAT / Manual Testing
Familiar with basic Computer Troubleshooting and Networking
EDUCATIONAL BACKGROUND:
Tertiary: Technological Institute of the Philippines
Quiapo, Manila
Bachelor of Science in Electronics and
Communication Engineering
Secondary: Westminster High School
Tondo, Manila
Primary : Westminster High School
Tondo, Manila
Short course: InformaticsCollege Caloocan, Inc.
Grace Park, Caloocan City
PC Networks and Troubleshooting
SEMINARS ATTENDED:
Leader Foundation for Delivery Centers - Personal Responsibility
Leader Foundation for Delivery Centers - Managing Upward
Project Management for Non-Project Managers
Problem Solving & Decision Making
Effective Business Writing
Grammar Refresher
Time Management
Creativity and Innovation
Advanced Excel
e-Mail and Organizational Communication