Harry Joseph Constantino

I handled a wide range of customer service tasks through Gorgias and Shopify, including responding to inquiries, troubleshooting product or order issues, processing refunds, replacements, exchanges, and subscription management, and ensuring each customer received timely and helpful responses through email and chat. I’ve also worked with other tools such as Gmail, Google Workspace, and Slack for ticketing, communication, and team collaboration.

I also have over 9 years of experience in medical transcription, working with a wide range of doctors and medical specialties. My work is driven by a commitment to 100% accuracy, strong attention to detail, and strict confidentiality. I consistently prioritize customer satisfaction and deliver reliable, high-quality transcripts in every project.