ANYAEGBUDIKE MIRIAM UZOAMAKA
Port Harcourt, Rivers State, Nigeria
miriam-anyaegbudike-19484b366
Sales | Lead Generation | Customer Service | Appointment Setting |
PROFESSIONAL SUMMARY
A proactive, results-driven sales professional with a strong passion for connecting with the right audience
and driving meaningful business outcomes through strategic lead generation and personalized outreach.
With a proven track record in client management, customer service and delivering conversion-ready
leads, I specialize in identifying high-quality prospects that align with ideal customer profiles (ICP) and
turning them into qualified opportunities through well-executed multichannel campaigns.Highly skilled in
leveraging CRM platforms and lead generation tools such as Apollo and Lemlist to manage pipelines,
organize outreach efforts and optimize strategies based on real-time data and feedback. I bring a
thoughtful, research-driven approach to prospecting, analyzing LinkedIn profiles, uncovering interest
triggers and crafting tailored messages that resonate with decision-makers across email, phone and social
channels.Known for clear, compassionate communication and excellent negotiation skills, I consistently
exceed sales targets and KPI benchmarks by owning the entire pre-sales process from prospect
identification and personalized outreach to meeting scheduling and CRM management. I thrive in
fast-paced environments where adaptability, data-driven decision-making and cross-functional
Collaboration are key to success.
CORE SKILLS
● Customer Relationship Management (CRM):
Managed 200+ client accounts remotely using CRM software, resulting in
a 15% increase in customer retention and satisfaction.
● Sales & Lead Generation:
Generated over 500+ leads per month through cold calling and email
campaigns, contributing to a 15% increase in sales revenue in the first
quarter
● Cold Calling & Lead Conversion: Experienced in cold calling niche
markets to generate qualified interest. Consistently made 250+ outbound
calls daily, achieving an average 20% conversion rate for new customer
acquisitions.
PROFESSIONAL EXPERIENCE
Lead Generation | Jarusse | May 2023 - Date
● Generating qualified sales leads through targeted outreach, including cold calls,
email campaigns and market research to drive interest in Jarusse' products.
● Creating, managing and updating leads in the CRM system to maintain an
organized and up-to-date sales pipeline for effective follow-up and conversion
tracking.
● Engaging and nurturing prospects by delivering tailored product presentations and
answering inquiries across communication channels (phone, email).
● Identifying customer needs and recommending appropriate products, ensuring
solutions align with their product requirements and preferences.
● Collaborating with the sales and marketing teams to provide feedback from the
field, improving lead quality and supporting promotional initiatives for phone
accessories.
Appointment Specialist
Explonet Mega Services | March 2022 - April 2024
● Initiated outbound calls to cold and warm leads, introducing company services
and setting appointments for the sales team.
● Followed up via phone, email and SMS to nurture leads and ensured they were
progressing through the sales funnel.
● Asked relevant qualifying questions to assess lead fit, ensured only high-quality
leads were passed on to the sales team.
● Maintained detailed records of interactions in the CRM system to track lead
progress and follow-up actions.
● Exceeded weekly and monthly appointment-setting targets by consistently
meeting and surpassing set goals.
● Reported key performance metrics, including the number of calls made,
appointments scheduled and conversion rates.
● Demonstrated strong organizational skills in managing daily outreach targets,
follow-up schedules, and lead nurturing.
Sales representative | Slot System Limited/AXA Mansard |October 2020- December 2021
● Actively promoted and sold insurance devices to customers, explaining the
benefits of having their devices insured for free repairs in case of damage or
malfunctions.
● Educated customers on the importance of device insurance, detailing the coverage
options, claim process and how the insurance can help them protect their
investment.
● Built and maintained strong relationships with customers, addressed inquiries,
handled concerns, and ensured satisfaction to encourage repeat business and
referrals.
● Met and exceeded sales targets by15%, identified potential customers, made sales
presentations and closed deals effectively, contributing to the company's revenue
growth.
● Conducted 100+ calls daily and closed an average of 20 deals per month,
surpassing monthly sales targets by 10%.
Sales Manager | Osimini VIII Table Water| March 2015 – August 2020
● Supervised, trained and motivated a team of 15 sales employees to meet sales
targets and improve performance, provided guidance and support to ensure
effective team collaboration and success.
● Developed and implemented sales strategies and plans to increase market share,
expand the customer base and drive revenue growth.
● Built and maintained strong relationships with key clients, distributors and
retailers to ensure consistent orders and address any customer concerns or issues
related to product quality or delivery.
● Monitored sales performance tracked key metrics and prepared regular reports for
senior management analyzing trends and adjusting strategies to meet company
goals and targets.
EDUCATION & CERTIFICATIONS
● Bachelor of Science in Agricultural Extension and Management
National Open University of Nigeria -)
● Diploma in Agricultural Economics and Extension
Enugu State University of Science and Technology
TRAININGS AND CERTIFICATIONS
● Virtual Assistant and IT Support-Digital Witch Academy (2022)
● Diploma in Microsoft Word-Benny Computers, Enugu (2005)
AWARDS & RECOGNITION
● Employee of the Year, Guaranty Trust Bank (2008 & 2012)
● Recognized for outstanding customer service and retention strategies that
significantly boosted customer loyalty.
