Harris Ufuoma Emekayobo
40 Ejire Str. Surulere, Lagos, Nigeria.- -:www.linkedin.com/in/harris-e-7a-
PROFESSIONAL SUMMARY
As a seasoned IT Manager with over a decade of expertise, I excel in the development, implementation, and maintenance
of robust IT infrastructure. My career is marked by a history of spearheading diverse teams to successfully deliver largescale integration projects, consistently driving process enhancements that bolster system reliability. Committed to
professional growth, I am continually updating my skill set to stay at the forefront of technological advancements in the
ever-evolving IT landscape.
SKILLS
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Microsoft Office, Teams, Azure, SharePoint.
ERP Software (SAP, Dynamics, Orion, Swift)
Good Customer Service
Help Desk Support
Technical Support
Computer Networking (TCP/IP, Router configuration)
Computer Hardware
Firewall (Sophos)
Virtual Private Network (VPN)
Attention to details.
Leadership skills.
Good communication skills.
Excellent problem-solving skills.
Project management skills.
WORK EXPERIENCE
I.T Manager
Reime West Africa, Lagos State, Nigeria.
2023 – Till Date
• Supervising daily operations of network and server infrastructure.
• Managing IT budgets, forecast, handling cash flow and enforcing cost-effectiveness.
• Assuring that IT activities are within the limits of applicable laws, codes and regulations.
• Implementing security of the network, data and its storage and communication systems.
• Monitor Sophos firewall for bugs and malware threats.
• Implementing security of the network, data and its storage and communication systems.
• Resolve tickets raise by users.
• Meet SLA time for every user ticket raise.
• Support to staff both on-site and virtually.
• Reset user password and updating of user credential on database.
• Cleanup user directory on AD.
• Configure and deploy server and print server.
• Train team members on I.T related issues.
• Designate tasks for team members.
• Give reports on achievements also for coming innovations.
• Plan budget and price reduction in purchase of I.T infrastructures.
Tech Support Specialist.
Farerun Ltd. Federal Capital Territory, Abuja, Nigeria
• Attended to back-end.
• Configure new gadgets.
• Scrutiny of provider’s documents.
• Approving of provider account.
• Render support for staff and client on-site and remotely
• Testing app for bugs.
• Attending to users and providers complaints.
• Routine computer repairs and upgrades.
• Monitor app functionality.
• Working with developers as to communicating bugs to them.
Tech Support Engineer (Head).
Sysmax Technologies Ltd, Federal Capital Territory, Abuja, Nigeria
• Assign duties to team members.
• Supervise team members.
• On-boarding customers.
• ERP admin.
• Constantly providing support for clients and staff (Both remote and on-site).
• Configure routers, MI-FI, LAN, WAN and internet facilities.
• Install and set up new gadgets.
• Review diagnostics and assess the functionality and efficiency of systems.
• Enterprise resource support
• Solve customer’s complain log.
• Database Management (MySQL).
2021 – 2022
2020 – 2021
Head of Tech Support Specialist.
Doyen Technologies and Infrastructures, Federal Capital Territory, Abuja, Nigeria
2019 – 2020
• Offer technical support to staff.
• Maintain internet connectivity, router configuration and troubleshooting.
• Backup company data.
• Troubleshoot glitches and other computer, networking and switch related problems.
• Work remotely to guide staff, clients and beneficiaries through the process of re-setting routers and
resolving gateway issues.
• Teach staff how to use new gadgets and software.
IT Support Specialist.
Hybrid Technologies Ltd, Federal Capital Territory, Abuja, Nigeria
2009 – 2018
• Managed network and system performance, troubleshooting, security patching, and maintenance.
• Oversaw IT department operations and training.
• Led technology selection and roll-out, focusing on organizational planning and supplier service-level agreements.
• Assisted in development of long-term strategies to grow department and resources.
• Created and terminated user's accounts from start to finish in business applications.
• Developed and implemented measures and procedures to protect IT systems from Cyber-threats and data
breaches.
• Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
• Coordinated IT operations activities to deliver smooth flow of daily business needs.
• Oversaw development and implementation of improvements to support and network operations.
• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and
developers for integrations.
EDUCATION
Bachelor of Education, Primary Education Studies
University Of Abuja, FCT, Nigeria
• Major in Early childhood education
• Minor in Psychology
SSCE
Lagos State Civil Service Model College, Lagos, Nigeria.
2015 – 2019
2000 – 2006
CERTIFICATION
DTP Certificate in Desktop Publishing.
Goshen Computers & Technologies, Abuja, Nigeria.
2007
Computer Networking: Advanced Diploma in Networking.
Global Techs World Computer Institute, Lagos, Nigeria.
2008
Computer Engineer: Advanced Diploma Computer Engineer.
Global Techs World Computer Institute, Lagos, Nigeria.
2008
CompTIA A+ Certification.
Alison Online Certification.
2021
Front End Developer (DevOps).
Pirple Online Certification.
2022
Sharp Multifunctional Photocopier repair: CR4 Technical.
Sharp Dojo Certification.
2022
ITIL4 Certification.
Alison Online Certification.
2024
Hobbies: Singing, Reading, Athletics, Drawing.
Language: English
References to be submitted on request
