Harriet B. Penados

HARRIET B. PENADOS Virtual Assistant PERSONAL PROFILE WORK EXPERIENCE I have been working in customer service for 3 years and engaged in a finishing course for call center agents training and I provide great customer service skills. I recently had intensive training on virtual assistance and through that training, I was able to learn a lot and develop certain virtual assistance skills that I can contribute to the success of your company’s goals and objectives. I am a flexible and fast learner and extremely motivated to constantly develop my skills and grow professionally. Customer Service Representative Bayan Telecommunication Inc. 2007 - 2010 - Answering phone calls about products, services and billing -Handling customer complaints - Offering products promos -troubleshooting telephone problems -creating report PREVIOUS EDUCATION Southwestern University Bachelor of Science in Nursing S.Y- Siquijor State College S.Y- SKILLS GET IN TOUCH WITH ME Ability to work under pressure Excellent organizational and multitasking Ability to follow instructions and deliver quality results Great communication and interpersonal skills Skilled in Google Mail, Gdrive, Spreadsheets, Canva, Social Media Management, Email management, Customer Service Support and more Time management Home Address: Olo, Siquijor, Siquijor Cell: - Email:-Linkedin: Harriet Penados