I am currently in a company who caters to clients problems on the products they have to receive and they may want to return and have a refund. I also sell insurance, fire alarm system, and burglar alarms. I do a lot of internet research about what clients want and needs to be satisfied with our products. I offer insurance thru emails and Facebook Twitter. I socialized with a lot of clients thru live chats and listen to their problems and answer whatever things they want to chat about. I also schedule calls for them and let the specialist call them on the time they are available to be called.