Harold Buenavista

HAROLD LAURENTE BUENAVISTA 289 SAN NICOLAS II BACOOR- Objective: A passionate and dedicated professional with a drive to create a positive impact on business. Experienced in wearing various hats across different industries, with a focus on driving significant and positive change. Believes in the power of every action, no matter how small, to be a catalyst for transformation. Skills: Project Management​ ​ ​ ​ ​ Data Handling End-to-End Data Processing​ ​ ​ ​ Lead Generation Administrative Support​ ​ ​ ​ Software Testing ​ ​ ​ ​ Customer Support Team Management​ Talent Recruitment Work Experiences: Consequence · Data Analyst (Oct 2020 - Nov 2023) Consequence.world is a comprehensive platform for organizations to tackle carbon emissions and enhance sustainability through tools such as carbon accounting, goal tracking, and strategy implementation. By enabling data-driven decisions and providing resources for emission reduction, the platform supports businesses in actively addressing climate change and contributing to global environmental stewardship. Job Description: I successfully managed a remote team of five on a continuous project, overseeing their work and ensuring quality through regular QA checks. I was responsible for recruiting most of the team members and developing a streamlined recruitment and onboarding process. Additionally, I created and implemented an efficient recruitment workflow and led LinkedIn outreach efforts to connect with key decision-makers for business development. VenueScanner | Customer Success (Feb 2020 - Oct 2020) VenueScanner is an online platform that simplifies the process of finding and booking event venues. The platform allows users to search, compare, and reserve venues to meet their specific event needs. Job Description: Served as a Data Entry Specialist and provided Customer Support, ensuring accurate and timely input of data into the system. Assisted users with inquiries, resolving issues efficiently, and supported venue booking needs by guiding customers through the booking process and addressing any concerns to ensure a smooth experience. Virtual Assistant · Freelance (Nov 2016 - Feb 2020) Responsibilities may vary depending on the needs of the business. Job Description: I gained experience in E-Commerce by managing tasks such as product listings, inventory checks, store maintenance, and handling product reviews to ensure smooth operations and customer satisfaction. Other experiences: With extensive experience in the financial services and insurance sectors, I have held roles at leading global institutions including AIG, Capital One, and HSBC. At AIG, I provided customer service by addressing inquiries and resolving issues to ensure positive customer experiences. At Capital One, I took on greater responsibility, contributing to complex credit management projects and processes. In my role at HSBC, I ensured the accuracy and integrity of customer data, overseeing database inputs to maintain high standards of data quality.