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Bangalore, Karnataka-560016
Harneet Kaur
Specialize in credit research, financial analysis & risk assessment. Developed credit and financial
review models along with internal/external audits, data analysis, global reporting, financial
dashboards for leadership reviews, and managing automation projects. Expertise in strategy
formulation and implementation resulting in profit maximization. A team player with demonstrated
leadership and project management skills.
WORK EXPERIENCE
Work experience of 8+ years in Dell International Services India Private Ltd (May 2013 – July 2021)
• Advisor (Working capital solutions) (July 2021)
• Senior Credit Analyst
• Financial Analysis Analyst
• Financial Admin Sr. Associate
• Financial Admin Associate
KEY SKILL SETS
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Project management skills
Expertise in presentation
Advanced excel , Visio
Oracle-expertise w.r.t. credit
SAP- experience with credit Tcodes
Sabrix- application of taxes
Quality audit/ governance/controls, SOX compliance
Create content for training and development
Data analysis, create financial dashboards
Risk management, quick learner & problem solver
Strategy formulation and implementation
Experience working with global remote team
Team lead for 2 years handling team of 5 members
LAST ROLE RESPONSIBILITIES
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Managing $32Bn WCS portfolio, collaborating with treasury for audit compliance
Global report preparation, track and compare WCS KPIs/metrics
Suggest ways to reduce overall cost of the program and expand it in different countries
Diversification of portfolio to mitigate risk
New partner onboard to WCS program & credit capacity extension decisions
Declining partner/partner profitability report analysis
Forecast annual fees AOP vs actuals, quarterly review to minimize variance
Internal Use - Confidential
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Worked as project manager for creating inhouse global WCS metrics report- coordinate with
analytics/business intelligence team to highlight process gaps & brainstorm to fix the issues.
Worked on automation projects – fees report, Power BI dashboard
Prepare and present leadership presentations/financial dashboards
Train new hires, document current global process for audit and training purpose
PREVIOUS ROLE RESPONSIBILITIES
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Managing India credit portfolio of $1Bn, involved in credit research, financial analysis, and risk
assessment - review the creditworthiness of corporates to grant credit limit and terms,
extended terms, and risk assessment
Responsible for managing global 500 corporate accounts with $0.7Bn portfolio
Team lead – managed team of 5 for 2 years, escalation management and shadowing manager
Lead quarterly sales/collection/new hire meetings, present credit teams in different forums
Credit portfolio review for EMC and Dell
Track, compare, drive and report credit team KPIs/metrics to leadership
Managed AnZ portfolio of $2.5Bn for 2 quarters, was cross-trained in AnZ credit process
Quality audit and review of India credit policy on a monthly/quarterly basis
Developed new financial and credit models to create credit capacity
Forecast to maximize credit business and reduce rejection rate
Ensuring individual SLA of above 95% to ensure achievement of team metrics
PROJECTS
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Diversification of WCS portfolio- DLL to Wefi transition saved $4M annually
Worked as Project manager to create WCS scorecard
Automation of global funder fees report- saved 2 day’s productivity per month
Developed Partner profitability report- data submitted to treasury for 1st time in 8 years
Ensure minimum variance between outlook and actuals (less than 1%)
Periodic review of Indian/AnZ and EMC portfolio reduced repetitive reviews by 50%
Reduce rejection rate by 8% and cycle time by 8hrs for India region.
Drafted process /audit document for the credit review process for credit org. (India/AnZ
/EMEA/AMER)
Training new hires from sales/collection/credit
Process simplification initiative for India Credit saved 5 minutes per case review, 100 mins
per day (5x20 cases)
Automating manual process of transfers saved 1 headcount
Driving SCL adherence for Indian portfolio reduced repetitive reviews by 60%
Proactive EMC credit review reduced manual touch rate by 40%
Developed new credit review model for SB segment led to reduction in rejection rate by 20%
Automation of SLA report for India saved 6 hours productivity per month
STP gap & extended terms review to reduce past dues under 180+ days
Predictive analysis to reduce orders on hold and bad debts by 20%
Internal Use - Confidential
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ACHIEVEMENTS
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Inspire award for developing partner profitability report and reduce for treasury in 2021
Dell champion award in 2014 and 2019 for top performer of the year amongst the team
Bronze award in 2017 for EMC credit portfolio transition
Bronze award in 2016 for educating sales and reducing rejection rate metrics
Legend of the quarter award in 2013
On the spot award in FY14/FY15/Q2FY16/Q4FY16/ Q3FY17 and Q2FY19, for process
improvements in AnZ/India region as well as for Managing Portfolio review and team metrics
for India Region
ACADEMIC QUALIFICATIONS
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PGDM (Finance) from Xavier Institute of Social Service with 80% score -)
B. Com (Honours) from Delhi university with 75% score (2008 – 2011)
PERSONAL DETAILS
Date of Birth: 31/10/1990
Location - Bangalore
Gender: Female
Nationality: Indian
Languages Known: English, Hindi, and Punjabi
Internal Use - Confidential