Hariz Hassan

Experienced Manager with over 14 years of successful experience in Support within traditional BPO, Cloud BPO and in-house contact center. Recognized consistently for performance excellence and contributions to success in multiple industries such as IT, Banking, Medical, and startup (3 companies). A clear understanding of the business process, customer support, and strategic planning, backed by training in COPC and Six Sigma. Enthusiastic and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Excellent reputation for resolving complex problems, improving customer satisfaction, and managing cross-functional teams within the company.