Haris Ali Khan

Haris Ali Khan

$38/hr
Start-ups Management, Product Management, Projects Delivery, Customer Success, Sales Operations
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
43 years old
Location:
Karachi, Sind, Pakistan
Experience:
15 years
Haris Ali Khan-| - | https://pk.linkedin.com/in/haris-ali-khan PROFILE HIGHLIGHTS ● Decade-long outstanding track record of leading business development in start-ups and technology enterprises for rapid growth and higher profitability ● Partnered with Fortune 500 companies like Unilever, L’Oréal, and Reckitt Benckiser to invent cutting-edge technology solutions ● Established high-performing technology partners network in KSA, UAE, Bahrain, Lebanon, Nigeria, Kenya, Iran, Pakistan, USA and in Australia ● Extensive experience in devising and implementing sales processes for multinational tech-companies. ● Well-Networked with technology geeks all over Pakistan, UAE, KSA, Oman and Qatar. ● Thorough understanding of financial aspects of technology businesses and experienced in contributing to the budgeting and forecasting of multi-million-dollar businesses ● Travel enthusiast who will happily drive up to 1000 KM in a single stretch ● Professionally trained to hunt and shoot, and have trained over 100 individuals on using self- defense weapons ● A mentor and guide to fellow colleagues, even when selected for managerial posts ● An occasional speaker and coach for young tech graduates in universities, especially those establishing technology businesses PROFESSIONAL EXPERIENCE HEAD OF PROJECTS DELIVERY COMPANY Miracle Mobile LOCATION Karachi, Perth DURATION From August 2018 till today RESPONSIBILITIES Devising strategy for monetizing the product Ensuring maximum user adoption of the product across all clients Ensuring cost effective customer acquisition through pre-sales process Developing training programs for partners and technical audience inside large enterprises. Devising mechanisms to accurately gauge quality of user experience with the product Optimizing Projects Delivery Process for faster roll out Leading support teams for increased efficiency and speedy issues resolution Closely monitor market trends and changes in customers behaviors ACHIEVEMENTS Successful Adoption of the Product in several multibillion dollar companies in Australia Reduced Project Roll Out time and cost by 60% Increased Customer Retention and Referrals by 40% Implemented fast track customer onboarding process, reducing the sales cycle duration by 50%. PRODUCT DEVELOPMENT MANAGER COMPANY Miracle Mobile LOCATION Karachi, Perth, Chicago DURATION From September 2014 till August 2018 RESPONSIBILITIES Building team of exceptionally talented technologists Carrying out extensive market research in order to develop unique selling proposition (USP) around the core concept of our product Leading tech-teams for translating proposed USP into product features Constantly analyzing product acceptance stats and planning strategy to improve it Supervising marketing team in developing multi-channel marketing Strategies Budgeting and forecasting ACHIEVEMENTS Successfully launched the product in record 12 months’ time Launched JV with a unicorn company in the USA Product roll out in Fortune 500 companies in the USA Successful Product roll out in mining and asphalt industry in Australia VICE PRESIDENT OPERATIONS COMPANY Wizdom.io (A venture of University of Oxford Isis Software Incubator) LOCATION Oxford (England), Karachi (PAKISTAN) DURATION From October 2013 till September 2014 RESPONSIBILITIES Devising organizational roadmap for Product Development, Marketing and Finance. Extending business reach to the new users and markets Ensuring smooth running of operations Developing Outreach tools for speedy user acquisition ACHIEVEMENTS Led initiative of product overhauling that resulted in increase of user’s retention rate by 110% Attained Week Over Week growth of 8% through innovative outreach strategy. Carried out initiatives to improve User acquisition and Client Service processes, significantly reducing CPA and Average response & resolution time. Implemented agile Quality Assurance protocols that resulted in significantly improved product quality while keeping release cycles as short as 7 days. Led initiative of product overhauling that resulted in increase of user’s retention rate by 110% HEAD OF BUSINESS DEVELOPMENT COMPANY Centegy Technologies (Pvt.) Ltd. (Formerly Sidat Hyder Morshed Technologies) LOCATION UAE, KSA, Nigeria, PAKISTAN DURATION From September 2011 till October 2013 RESPONSIBILITIES Employing new concepts and strategies for achieving sustainable business growth Overseeing organizational direction and keeping its progress aligned with the goals Ensuring steady revenue stream Extending business reach to the new markets via partnerships Devising future road maps for the products with extensive research ACHIEVEMENTS Successfully persuaded Unilever Global Innovation leadership to select Centegy Technologies as the global Technology partner for the roll out of next generation Trade Automation system. Got Centegy Technologies selected by PZ Cussons Global Sales Development team for the sales operation’s automation in PanAfrican and Far-East markets Won over L’Oréal Panama cluster leadership to award distribution automation contract for central America to Centegy Technologies Established sales and service operations in the Kingdom of Saudi Arabia Introduced next generation industrial purpose mobile devices in Nigeria, Kenya and in Yemen Designed and implemented sales Standard Operating Procedures for geographically spread sales teams in ME and Africa. MANAGER BUSINESS DEVELOPMENT COMPANY Sidat Hyder Morshed Technologies LOCATION UAE, Pakistan DURATION From September 2009 till September 2011 RESPONSIBILITIES Turning around underperforming product segments Developing functional units that enhanced serving capacity and improve quality Developing partners network to increase availability of the products and services Leading research and new product development initiatives ACHIEVEMENTS Established Software Quality Assurance unit equipped with latest QA platform and testing automation tools Established Client Services department capable of providing support to enterprise customers located in time zones ranging from GMT 0 to GMT +5. Developed Software As A Service (SAAS) business model in collaboration with international hosting service providers like SoftLayer (IBM) and Server Intellect. Expanded partners network to cover eastern and central Africa Established Industry grade hi-tech mobile devices business segment Convinced Reckitt Benckiser global business leadership for rolling out Trade Automation Solution in emerging markets Teamed up with L’Oréal Paris for developing state of the art technological solution for remotely managing trade operations in foreign territories BUSINESS MANAGER COMPANY Kalsoft LOCATION Bahrain DURATION From August 08 till September 09 RESPONSIBILITIES Collaborate with Microsoft Bahrain for sales and support operations in Bahrain Developing sales pipeline and revenue stream Developing partners network and drive partners sales teams for the accomplishment of mutual goals Conducting presales activities on behalf of Microsoft Bahrain ACHIEVEMENTS Developed a network of channel partners in collaboration with Microsoft Bahrain for extending the services and presales arm. Provided consultancy to several Government Ministries that led to adopting latest project management tools for managing national projects SENIOR BUSINESS CONSULTANT COMPANY Kalsoft LOCATION Pakistan, Oman DURATION From July 2006 till August 2008 RESPONSIBILITIES Providing technical consultancy on behalf of Microsoft Gulf to government institutions. Develop concept building tools to introduce new technologies Business Process Analysis and Improvement Assist IT Management in preparing Business Case for adopting new technologies ACHIEVEMENTS Full scale implementation of MOSS and supporting technologies at Aga Khan University Hospital (Pakistan) Front end automation of Pakistan’s largest Auto Loan portfolio UBL Drive, reducing processing time for 3 weeks to 3 days Automated the resources movement and travelling processes of ENI (Pakistan) across the country. First ever Implementation of the end to end Microsoft business intelligence solution in the Middle east at Oman Gas Company (Oman) which included streamlining of data sources, data warehouse development, and corporate level balanced score card generation Process automation and upgrading of Inventory, procurement and service desk using MOSS and supporting technologies at Ministry of Defense (Oman) ERP FUNCTIONAL CONSULTANT COMPANY Kalsoft LOCATION Pakistan DURATION From June 2004 till July 2006 RESPONSIBILITIES Gathering Requirements from End User Defining Functional Specifications Mapping Functional Specifications to Product Feature Set Verify Proper Functioning of The Solution Training End Users ACHIEVEMENTS Successful Implementation of the ERP solution for, Finance, CRM, Order Management, Supply Chain Management, Production Planning and Human Resource. Marmonyx was the largest producer and exporter of stone in Pakistan Synergies is a multinational outsourcing firm with its offices all across South Asia and Europe. The scope of project spanned, Implementation of Sourcing solution Merchandising, Logistics and Quality Control Implementation of the Merchandising, Logistics, and Quality Control for this Reliance sourcing organization QUALIFICATION, TRAININGS & CERTIFICATIONS QUALIFICATION INSTITUTION YEAR Bachelor of Science in Computer Science FAST(NUCES) 2004 Microsoft Business Value Planning Services (BVPS) (Certification) Microsoft 2009 Solution Selling Microsoft 2007 Negotiations Microsoft 2007
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