Digital Identity and Transformation Specialist leading cross-functional agile teams to deliver an identity and fraud engine that drove 35% user engagement growth and 22% revenue increase. Skilled in product strategy, backlog management, and governance frameworks to align initiatives with enterprise outcomes. Recognized for accelerating delivery cycles by 50% and fostering a culture of continuous improvement across digital platforms.
• Product Management: Product strategy development, Product roadmap creation, Product backlog management, Product feature prioritization, Customer feedback analysis, User engagement optimization, Customer satisfaction improvement
• Program & Governance: Cross-functional team collaboration, Budget and resource management, Risk Management, Team efficiency and productivity enhancement, Analytical Skills, Stakeholder communication and alignment
• Agile & Tools: Agile methodologies, Rally/JIRA/Confluence