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Harriet Shikanga--
Education Background
Maasai Mara University
Bsc.Human Resources Management, Human Resources Management/ Personnel
Administration, General
Professional Summary
Experienced Human Resources manager,with over 8 years hands on Human Resource
Generalist experience, with a demonstrated history of working in the hospitality industry,
Fast Moving Consumer Goods(FMCG) -: and Healthcare industry (Pharmaceuticals - Retail
chain pharmacies)
Skilled in talent and acquisition management, employee relations and engagement,
performance management, Human resource compliance and administration, payroll
Management, Leave Administration, Disciplinary & Grievance Procedures, handling of trade
unions and Training & Development.
Strong human resources professional with a Bsc.Human Resource Management focused in
Human Resources Management/Personnel Administration. from Maasai Mara University.
Kenvest Hospitality Kenya Limited
Lala Galu and Boxo Hotels, Diani.
Human Resource and Administration
Manager April 2023 - June 2024 ( Contractual)
Pre and post - opening and setting up of the
Human Resource Department.
Talent acquisition and management.
Formulating employee handbook and drafting
human resource standard operating procedures.
Managing of all employee records and staff
welfare.
Drafting all Human Resource policies and
procedures.
Handling all administration issues.
Managing performance and appraisals for all
staff.
Training and development of employees .
Payroll management and submission of all
statutories.
Managing time and attendance of all staff.
Management of service charge administration.
Managing employees grievances and handling
disciplinary issues.
Processing of expatriates documents I.e. Work
permits, visa, special pass etc.
Management of WIBA and all health and safety
issues and regulations.
Ensuring all operational licenses are in place as
per the Tourism regulatory Authority.
Louvre Hotels Group, Golden Tulip Westlands
Nairobi.
Human Resource and Administration Manager
January 2022 - March 2023. ( Contractual)
Pre and post - opening and setting up of the
Human Resource Department.
Talent acquisition and management.
Managing employee welfare.
Drafting all Human Resource policies and
procedures.
Handling all administration issues.
Managing performance and appraisals for all
staff.
Training and development of employees.
Payroll management and submission of all
statutories.
Managing time and attendance of all staff.
Management of service charge administration.
Managing employees grievances and handling
disciplinary issues.
Processing of expatriates documents I.e. Work
permits, visa, special pass etc.
Management of WIBA and all health and safety
issues and regulations.
Hospital and Healthcare ( Pharmaceutical
Industry- Westlands Nairobi)
Human Resource Manager
January 2022 - December 2021 ( 2 years)
Managing end to end employee recruitment.
Managing a diverse team of employees in 12
branches within Nairobi.
Overseeing training and development.
Managing grievance and disciplinary procedures.
Managing trade disputes.
Managing Health and safety issues.
Payroll management and submission of all
statutories.
WIBA management, health and safety
management.
Planning and coordinating of all executive
meetings.
Liasing with pharmacy and poisons board on
renewal of all pharmtechs and pharmacists
licenses.
Zuri Group - Diani Reef Beach Resort and Spa
Promoted to Assistant Human Resource
Manager
January 2018 - January 2020
Conducting current market salary and reviews.. Payroll
management both casuals and regular.. Service charge
administration.
Ensure statutory compliance.. Final dues
management..
staff training and development..
Handling disciplinary and grievances for staff..
Performance Management..
Recruitment selection and placement.. Compensation and
benefits management.. Staff benevolence management..
Developing employee assistance programs..
Developing employees assistance programs
Diani Reef Beach Resort and Spa
8 months.
Training Manager
January 2018 - August 2018
Coordinating internal and external training
Performance and appraisals management Ensure
prompt employee development..
Develop organization policies and ensure implementation.
Developing organization standard operating procedures..
Coordinating internship placement amongst various hospitality institutions.
Identify training gaps and ensure correct training mechanisms are in place.. Coordinate
external training programs for employee especially with Kenya Utalii College(Refresher
courses)..
Acts as a liason between management and staff..
Training managers managerial effectiveness and leadership.. Recruitment, selection
and placement.
Payroll Administrator
June 2016 - December 2017 ( 1 year 7 months)
Payroll Management both casuals and regular staffs.
Statutory obligations- Paye,Nhif and Nssf filing and submission Union
deductions and obligations..
Bank salary transfers management..
Staff benevolent management..
Staff time and attendance management..
Leave administration..
Compensation and benefits management.
Final dues preparation and payments..
Retirement and pension schemes management.
County government of Bungoma.
Intern Human Resources Department May 2015 August 2015 (4 months) Bungoma, Kenya.
Renewal and issuing employment contract to employees. Leave
management.
Managing time and attendance of employees. Coordinating
with chief of staff in recruitment.
Collecting payroll deductions and forwarding to payroll manager for processing.
Filing and records management.
Attending staff meetings scheduled by the Governor and take minutes.
Write memos to staff.
Referees
Helen Aluoch
Human Resource Manager
Diani Reef Beach Resort and Spa-
Evans Wambiri
Chief Accountant
Diani Reef Beach Resort and Spa-
Michael Varney
General Manager
Lala Galu and Boxo Hotels-