Hardik Natvarlal Patel

 HARDIK PATEL Contact: - /- E-Mail:- Excellence in end-to-end Project Management~ Operations & Maintenance~ Team Management~ Profile Summary A vibrant professional offering nearly 8 years of experience in: ~ Operations & Maintenance ~ Network Deployment ~ Project Management ~ Troubleshooting/Root Cause Analysis ~ Quality Assurance ~ Vendor Management ~ Site Visits & Handovers ~ Material Management ~ Team Building & Leadership Experienced in managing project execution, implementing plans for maintenance and annual turnaround with focus on optimum utilization of manpower and materials Proven acumen in planning, executing and spearheading as well as providing consultancy to construction projects involving method engineering/ method statement, development, contract administration and resource planning Excellence in managing functions related to In-process Inspections, and implementation of quality standards & various techniques for improving the organizational process and adopting modern methodologies in compliance with Health, Safety and Environment Successfully provided 24*7 support and network availability up to 99.9%; managed 2G, 3G & 4G Site work in BTS & Transmission level In-depth knowledge of Fiber & Mast Work Implemented continuous improvement initiatives involving modification activities & quality initiatives to enhance the overall operational efficiency Effective leader with excellent motivational skills to sustain growth momentum while motivating peak individual performances; analytical and quality-oriented professional with an eye for detail Organizational Experience Since Jun’20: PTC India Ltd., Gujarat as Zonal Supervisor, Street Light National Program (SLNP Project) Customer: Energy Efficiency Service Ltd. (EESL) Project: Operation & Maintenance (SLNP Gujarat) Key Result Areas: Supervising Ahmedabad Zone 17 Engineer, 24 ULBs (Engineer, CO), and Vendor Management in Corporate with our technical Engineering further to completion of work.. Operation & Maintenance, Payment regarding meeting with ULB Chief Officer, Deputy Collector & RCM Office. 1,7,000 Street lights & 792 CCMS(Centralized Controlling Monitoring System ) in my Ahmedabad Zone Maintenance daily work Report and reporting to Nodal Manager, MIS (LED & CCMS Complaint Rectification Report), Daily Activity (With Site Engineer), Petrolling Report, CCMS Survey And Weekly Buffer Stock. Daily follow up Each Engineer and Short out the Maintenance related Issue & Also Support to Engineer. Tracking & Monitoring of Complaints from System Portal. On Field LUX Measurement (9 Point Method) With Site Engineer. Achieving targets as per daily schedule. Feb’19-Jun’20: Reliance SMSL, Gujarat as Sr.Executive, FTTX Construction Engineer (Project) Customer: Reliance Jio Infocomm Limited Project: FTTX Construction (Gujarat) Key Result Areas: Supervising vendor team in network deployment and aerial construction; planning to connect fiber to each Home of soc and allocating vendor for its work and checking quality of work Working for JIO GIGA fiber network to connect particular assigned soc Ensuring implementation of network design released by design team and updating the completed tasks in the system Managing material availability for network deployment and construction; providing reports of deployment activities to construction lead Conducting implementation of quality, health, safety, environment and fire policies Engaged in taking permission from government authority where required to complete the project work Taking corrective and preventive maintenance actions Coordinating with inter domain SMEs for resolving services related issues at the end customers Managing Integration issues, Measuring Services quality metrics using probes, recommending and optimizing solution for achieving the better QoS in FTTH Network Apr’18-Feb’19: Telesonic Networks Ltd., Gujarat as Executive, NMT Engineer (O&M) Customer: Bharti Airtel Limited Project: Airtel (Gujarat) Jan’17-Apr’18: Aerial Telecom Solution Pvt. Ltd., Gujarat as BSS FLM Engineer (O&M) Customer: Essjayericsson Project: Airtel (Gujarat) Jun’16-Jan’17: GI Group, Gujarat as BSS FLM Engineer (O&M) Customer: Nokia Solutions & Networks Pvt. Ltd. Project: Airtel Key Result Areas: Planned workflow & schedules for Maintenance in accordance with the production requirements; worked on mux ECI, NPT, Huawei, ASON, Alcatel; conducted NLD route visit & maintained network Developed and formulated: Maintenance schedules in line with the maintenance plan and review Facility plans for new project expansion; interacted and communicated with the authorities for obtaining necessary sanctions and approvals Conducted Corrective and Preventive Maintenance of the Network so as to reduce outages and meet the required SLA Implemented Environmental, Health & Safety (EHS) Best Practices and ensuring world class safety standards at site for equipment as well as for personnel Administered Rectifications of Network Service affecting issues like High VSWR, High RSSI, TRX Blockage & other BTS internal Alarms Managed BSC hardware upgradation including RAM, EPROM, ET card, CPU816 / CPU710, GSWB card MCMU and BCSU,Software upgradation, database back up Provided support to Project Team for upcoming sites and E1 dropping to the far end of the sites with coordination with Local NMS as well Noida NMS team Previous Experience Jul’14-Jun’16 with Pratap Technocrats Pvt. Ltd., Gujarat as Network Engineer (O&M) Managed overall O&M (Operations & Maintenance), Troubleshooting, Daily route visits, MIS reporting & Documentation Feb’13-Jun’14 with Digital Pvt. Ltd., Gujarat, as Telesales Managed Telesales team and conducted quality check Jan’12-Feb’13 with OM Cyber Café as Team Lead, Gujarat Managed Data Entry, Troubleshooting and Team Management Industrial Training Embitech Solution, Ahmedabad for 6months Academic Details 2011B.E. (Electronics & Communication) from Gujarat University IT Skills MS Office Suite Personal Details Date of Birth: 17th November 1989 Languages Known: English, Hindi and Gujarati Address: C-302, Prayosha Paradise, Behind Maruti Suzuki Showroom, Vastral Ring Road, Ahmedabad