Happiness Omenukor

HAPPINESS OMENUKOR-https://www.linkedin.com/in/happiness-omenukor/ PROFESSIONAL SUMMARY Highly organized and proactive Executive Assistant with over three years of experience in administrative and operational support roles. Adept at managing executive schedules, coordinating travel arrangements, and streamlining communication across departments. Skilled in handling confidential information with discretion and excelling in fast-paced environments. Proficient in office tools such as MS Office, Google Workspace, and scheduling platforms. Experienced in supporting tech and startup environments with a proven ability to enhance organizational efficiency and ensure seamless project coordination. SKILLS ● ● ● ● Excellent verbal and written communication skills Calendar Management & Scheduling Proficiency in MS Office & Google Workspace Project Coordination & Deadline Tracking ● ● ● ● Data Entry and Management Excellent organizational and time-management skills. Travel Planning & Itinerary Coordination Confidentiality & Discretion ● ● ● Ability to work independently and as part of a team Report & Presentation Preparation Proactive problem-solving approach. WORK EXPERIENCE Virtual Excutive Assistant- International Credit Recovery Solution - Washington, USA ● Managed and responded to emails and correspondence, ensuring a 95% response rate within 24 hours. ● Scheduled and coordinated meetings and appointments, resulting in a 30% increase in scheduling efficiency. ● Coordinated travel arrangements, including booking flights, and accommodations, and creating detailed itineraries. ● Developed and managed email campaigns through GHL, increasing engagement rates by 20% and optimizing email deliverability. ● Supported personal and professional errands for executives, increasing their productivity by 20%. ● Maintained confidentiality and handled sensitive information with the utmost discretion. ● Efficiently managed personal errands and tasks, contributing to a 20% increase in executive productivity. ● Accurately documented and processed customer information into various software systems. Data Entry Officer Teqbridge Limited, Lagos State, Nigeria: 2022 – 2023 • Accurately entered and updated large volumes of data in company databases and software systems, achieving a 99% accuracy rate. • Verified and cross-checked data against source documents, promptly identifying and resolving discrepancies to ensure data integrity. • Organized and maintained electronic and paper-based data files, improving retrieval processes and security measures. • Prepared and sorted documents for data entry, ensuring timely and precise completion of required fields. • Communicated data-related issues and updates to supervisors and stakeholders, enabling quick and effective resolutions. Executive Assistant/ Librarian 2019 - 2021 Federal Ministry of Finance, Budget and National Planning, Abuja, Nigeria ● Supported executive management by streamlining administrative processes, resulting in a 15% reduction in operational downtime. ● Screened and prioritized incoming communications, including emails, phone calls, and mail, to ensure efficient response and workflow. ● Prepared, edited, and managed correspondence, presentations, reports, and other essential documents to maintain professional standards. ● Scheduled and coordinated meetings, appointments, and travel arrangements, improving organizational efficiency and time management. ● Maintained strict confidentiality, ensuring the security of sensitive information with zero incidents of data breaches. ● Conducted in-depth research and compiled data, providing valuable insights to support informed decision-making by the executive team. EDUCATION ● Higher National Diploma (HND) in Library and Information Science Federal Polytechnic, Anambra State, Nigeria CERTIFICATIONS AND AWARDS • Virtual Assistant Certification – ALX • Certified Credit Repair Specialist • Jobberman Soft Skills Certification • AI Career Essentials – ALX • IT Support Certification – Digital Witch Academy • Digital Marketing – Digi Girls 2011 - 2017