Happiness Ezinne Azu

HAPPINESS EZINNE AZU LAGOS, NIGERIA.-(-) Skilled freelancer with interests in Sales and Marketing, Virtual Assistance, Customer service support and Data Entry. Looking for long term remote opportunities in Sales, customer service support, Data Entry and general admin tasks. WORK EXPERIENCE VENDOR RELATIONS SPECIALIST: S3 Stores Inc Responsibilities: ● ● ● Networking with vendors, manufacturers, distributors to sign them up for dropshipping their products on the company's several niche e-commerce stores. Email and phone communication with vendors and manufacturers to provide information or clarification related to the company's business model Setting up vendors products on the company's storefronts. Working as part of a Team to recruit and onboard more distributors ● Data entry: maintaining a spreadsheet detailing the progress made on each sign vendor ● Onboarding of new clients ● ACHIEVEMENTS ● ● ● Created at least ten accounts per week Sent out at least 50 emails weekly thereby creating more leads that would convert to sales Appointed team lead after two weeks of work Head of Customer experience: Chinmark Group LTD Responsibilities: ● ● ● ● Contacting existing and prospective clients by phone and email to intimate them about new offers and services from the company Resolution of customers enquiries and escalation of same based on the company's escalation policies. Cold calling potential customers to pitch the company's offers and services Acting as a liason officer between the company and cleints both existing and prospective. VIRTUAL ASSISTANT: HYPE MEDIA ● ● ● ● ● Assisted the CEO in personal and work related matters Handled all email communications and correspondence between the CEO and external persons Calendar management and scheduling Purchase of office supplies and manage of sundry expenses Making reservations and travel arrangements REGIONAL SALES MANAGER: CHINMARK GROUP LTD ● ● Sold investment services to new and prospective clients Sold loan opportunities for business, medical and educational needs. ACHIEVEMENTS ● ● ● Closed over a billion naira in revenue in one year Won Best Performing manager for the year 2020 Won best Sales team for the year 2020 LANGUAGES SPOKEN ● English language (100% fluency) Softwares used ● ● ● ● ● Open phone Clockify Microsoft office Google docs, spreadsheet, drive and Gmail Zendesk ● Acuity scheduling AVAILABLITY ● 40 hours weekly (with the ability to do more hours if needed) ● EST/PST/WAT/EDT/MST time