Hansol Ryoo

HANSOL RYOO PROFESSIONAL SUMMARY CONTACT Dedicated operations professional with 8+ years of experience and extensive working knowledge in FinTech, investment and corporate banking operations management. Strives in achieving real results in driving process optimisation and innovation, removing bottlenecks and devising strategies to drive new business opportunities and client retention. Excellent communicator with extensive experience in stakeholder relationship management and client facing roles. Adept in organising cross-functional collaboration to achieve and manage longand short-term deliverables. Phone: - Email:- WORK HISTORY       Senior Operations Manager, 08/2022 to Current Tradeteq - London · Led trading operations with oversight and management of existing and prospective trade lifecycle and workflows including discovery, settlement, maintenance and investor reporting. By 2024 YE, successfully managed the issuance and settlement of 100+ trade-receivables-backed notes worth total of $3.9B, with a total of 5M+ instruments processed between the notes – resulting in $0.5B revenue in programme management fees. · Drove cross-functional collaboration with Product and Engineering teams to address high- and low-priority platform bottlenecks and achieve consistent enhancement in service efficiency and user experience by driving development requests as internal end user and incorporating client feedback. By 2024 YE, successfully issued and implemented into production 40+ product change requests. · Drove continuous improvement and innovation in operational processes and strategies and identified areas where process automation is achievable and implemented change to deliver automation. This resulted in maximising on/off-platform transactional capacity to serve 100+ notes and 25+ clients by 2024 YE, an increase of 50% from 2022 YE. · Served as key corporate representative, managing client, stakeholder and third party vendor relations in support of organisational needs, new business opportunities and contract negotiations. Forged strong and continuous relationships with third party vendors including paying agencies, external auditor, security trustee - with annual vendor costs frozen despite a rise in inflation and client intakes. · Oversaw all client onboarding functions and KYC/AML processes and collaborated with legal and compliance teams to perform annual audits, mitigate risks and maintain a robust compliance framework, with the goal of consistently meeting industry regulations. · Minimised discrepancies by effectively training employees on best practices, policies and procedures. The training manual that I have created is regularly updated and currently used by Operations team. SKILLS     FinTech operations Investment banking operations Corporate banking operations Process improvement and automation Operational strategy Data analytics Onboarding Relationship management Communication Settlement and payment processing EDUCATION Bachelor of Arts, Management, 2013 to 2016 University of Nottingham Nottingham Operations Manager, 07/2020 to 04/2022 Mirae Asset Securities UK Ltd - London  Led overall management of middle to back office operations and settlement, covering payments processed via CHAPS, SEPA and Fedwire.  Led the treasury functions over funds, investments and client money management.  Specialised in settlement and VAR risk analysis of fixed income, bonds, ETF's, FX and futures.  Performed daily cash, trade and positions reconciliation and breaks resolution.  Performed daily fixed income P&L analysis and reporting.  Managed the onboarding of new clients and counterparties and maintained existing stakeholder relationships.  Reviewed existing operations controls and procedures and reported areas for change and improvement to senior management in regular meetings. Settlement Officer, 07/2017 to 07/2020 Kookmin Bank London - London  Performed back office settlement of FX, IRS, money market deals, corporate loans and investment, the purchasing of securities and time deposits.  Executed SWIFT payment processing for all asset classes.  Performed positions forecast and daily reconciliation of account balances, including cash and nostro balance management.  Performed monthly accounting and reporting of the bank's balance sheets and income statements.  Led the daily and monthly closing of the branch and error reporting.  Performed daily internal audits.