Hannie Jane S. Herrera

HANNIE JANE S. HERRERA VIRTUAL ASSISTANT EXECUTIVE SUMMARY - -Purok Felomina, Calumpang, General Santos City, Philippines EDUCATION Bachelor of Arts in Filipino Mindanao State University-G.S.C 2019 Diploma in Fisheries in Aquaculture Mindanao State University-G.S.C. 2013 SKILL AND EXPERTISE E-mail handling & Email inbox optimization Calendar & Meeting Scheduling Research, Data Collection & Data Entry SMM Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, excel, PowerPoint, outlook) Other administrative support A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadline and process information through well-hone research skills WORK EXPERIENCE Feb. 2021-Aug 2022 PRIMASIA FOUNDATION COLLEGE, INC. College Instructor/Student Affairs and Services (SAS) In-charge Managing student records, tracking attendance, preparing academic reports, and handling faculty documents. Planning and organizing campus events, seminars, and student activities Drafting memos, letters, and email communication for students, faculty, and stakeholders. Addressing and resolving student concerns and issues effectively and diplomatically. Analyzing student performance, generating academic progress reports, and presenting insights to faculty or administrators. Using software like Learning Management Systems (LMS), Microsoft Office Suite, and student information systems. Designing and implementing programs or workshops for student development. Managing social media platforms May 2019-Aug 2017 KING SOLOMON INSTITUTE, INC. Senior High School Instructor January 2015-May 2018 MSU-GENSAN Reserve Officer Training Corps Teaching student efficient Proficient in the use of curriculum-based measurement assessment systems. Especially adept at identifying the needs of each student. Substantial understanding of student-directed classroom management. Superior knowledge of critical reading and mathematical principles. Developed assignments and prepared tests designed to gauge proficiency. Ensured that the curriculum was centered around the abilities of each class. Graduate Military Assistant Planning and managing schedules for military training, set appointment for meetings, and ensure deadlines are met efficiently. Writing clear and concise reports, memos, and emails while maintaining professionalism. Collecting, organizing, and maintaining accurate records such as personnel data, reports, and inventory. Reading and coordinating multiple aspects of a project, including delegating tasks and ensuring objectives are met. Using tools and software for planning and assessing situations quickly and implementing effective solutions in high-pressure scenarios. Conducting training sessions, preparing lesson plans, and teaching peers or subordinates. Ensuring accuracy in operations, logistics, and documentation to maintain high standards. Feb 2012-May 2013 GENTUNA CHECKER/QUALITY ASSURANCE Reviewing and verifying data, reports, or processes for accuracy and compliance with standards. Preparing detailed QA reports, documenting findings, and providing feedback on discrepancies. Identifying inefficiencies in processes and recommending improvements to enhance productivity. Establishing and maintaining quality standards for processes, services, or products. Diagnosing issues, addressing errors, and implementing solutions to prevent recurring problems. Ensuring processes adhere to company policies, regulations, or client guidelines. Providing constructive feedback to team members and coordinating with stakeholders to resolve issues. CERTIFICATES