I am a detail-oriented Billing Manager with over six years of experience overseeing full-cycle billing operations in the utility services industry. I specialize in accounts receivable management, data entry, data comparison, invoicing, payment processing, account reconciliation, and resolving customer billing issues while maintaining accurate financial records. I am QuickBooks trained and highly proficient in Microsoft Excel and other Microsoft Office tools, which I use to streamline processes and ensure efficiency and accuracy.
Throughout my career, I have built a strong reputation for organization, problem-solving, and delivering excellent customer service. Prior to working in billing management, I gained valuable experience in healthcare settings as a dental technician and medical assistant, where I developed strong administrative, documentation, and patient support skills. I bring a well-rounded professional background and a commitment to accuracy, efficiency, and continuous improvement in every role I take on.