HANNAH ROBINSON (360)- |-Experienced professional adept at excelling in remote work environments,
consistently delivering exceptional results through self-discipline, effective
communication, and efficient utilization of remote work tools and technology.
EXPERIENCE
GreenStone Designs — Human Resources Coordinator
REDMOND, WA/HYBRID | DECEMBER 2021 - PRESENT
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Review and update current company policies to reflect current WA state
laws
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Established OSHA compliance up to 100%
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Implement talent acquisition
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Manage the recruitment process, including ad writing and posting
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Completed full recruitment for 5+ new hires
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Successfully initiated and manage QSEHRA benefit
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Conduct meetings to resolve employee conflict, disciplinary action,
formal complaints and other employee related issues
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Assist management with scheduling and conducting performance reviews
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Responsible for reviewing employee time sheets for accuracy
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Process payroll and resolve discrepancies as necessary
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Coordinate and produce training material for safety and labor compliance
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Order supplies as needed and requested
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Track and coordinate purchase orders
DoorDash — Freelance Dasher
LOCAL/HYBRID| AUGUST 2020 - DECEMBER 2021
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Created and maintained a routine and schedule
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Load, transport, and deliver items to clients or businesses in a safe,
timely manner
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Provide excellent customer service, handling questions and complaints in
a friendly and satisfactory way
Olympic Pharmacy & Healthcare Services — Administrative Assistant
GIG HARBOR, WA | AUGUST 2018 - AUGUST 2020
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Open, process and distribute mail to the appropriate departments
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Complete monthly purchase audits and process expense reports using Sage
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Prepare quarterly QA reports using Powerpoint
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Review and submit medical record requests, following HIPAA guidelines
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Provided assistance in the company’s accreditation process
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Streamlined current policy and procedures as well as created new ones as
needed
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Assign and track employees required trainings
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Manage the recruitment process, including ad writing and posting
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Completed full recruitment for 10+ new hires
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Explain benefits package to new employees and register employees who
apply
Central Washington Property Restorations — Client Liaison
REMOTE | MARCH 2016 - APRIL 2018
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Maintained regular communication contractors regarding progress on
projects in order to update clients
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Improved contractor communication by creating a more proficient process
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Developed relationships
with clients and contractors while identifying
key opportunities for job productivity
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Processed work orders and data, including but not limited to, photos and
property information for multiple clients
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Created and provided repair estimates and invoices for clients
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Managed and assigned work orders to contractors daily
Starbucks — Barista
GIG HARBOR, WA | MARCH 2015- MARCH 2016
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Created drinks and served customers in a friendly and timely manner
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Memorized 100+ combination of drinks
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Regular cleaning of the dining area, coffee bar and machines
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Helped with tracking inventory levels, ordering, restocking, and
discarding expired items
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Complete closing tasks by deep cleaning all espresso machines, dishes,
sweeping and mopping and cleaning pastry enclosure
EDUCATION
Olympic College — Associates
BREMERTON, WA | SEPTEMBER 2013 - JUNE 2015
A.D Banker & Company LLC — Pre-license certificate in P&C
ONLINE | JUNE 2021
WORK COMPETENCY
Outlook Suites, Google Suites, Communication Skills, Food Handlers Permit, MAST
