Hannah Reed

HANNAH REED 42594 Granite Place, Palm Desert, CA 92260 |-|- SKILLS & ABILITIES ● Proficient in Microsoft Excel, Outlook, Word, Access, and additional computer software. ● Typing Speed 65 WPM. ● Experience in performing routine clerical and administrative functions, including drafting correspondence, scheduling appointments, organizing and maintaining files, and providing information to callers. EXPERIENCE ● 09/2018-07/2019 Administrative Assistant, Palm Desert Propeties LLC *​Coordinated communications, including taking calls, responding to emails and interfacing with clients *Prepared internal and external documents *Scheduled meetings and appointments and managed travel itineraries *Maintained an organized filing system of paper and electronic documents *Developed and sustained a level of professionalism among staff and clientele ● 10/2017-08/2018 Office assistant, CalInsured Insurance Services *Answered phones and took messages *Greeted clients *Processed payments via computer system and received cash payments *Checked emails and responded accordingly as well as forwarded to appropriate staff member. ● 09/2014- 07/2017 Operations Manager, Wambaugh Builders *Discussed the rental agreement and explain the terms of occupancy *Collected fees and payments from renters *Arranged for new equipment or repairs as needed *Payed bills for such expenditures as utilities, insurance, payroll, and maintenance *Contracted for trash removal, maintenance, landscaping, security, and other services *Settled complaints, disturbances, and violations *Kept records of rental activity and renter requests *Handled the financial operations of the property, making certain that rent was collected and that utilities, insurance premiums, payroll, and maintenance bills are paid on time. *Analyzed financial statements, and periodically reported to the owner on the status of the property, occupancy rates, expiration dates of leases, and other matters. *Advertised the property, and maintained property listings on multiple platforms i.e. VRBO and Airbnb *Managed daily operations *Negotiated with contractors, and helped to resolve complaints. *Enforced the terms of rental contracts along with an association's governing rules. *Prepared accurate, up-to-date records of income and expenditures from property operations and submitted regular expense reports to the property owner. ● 10/2009- 09/2014 Secretary, RPR HVAC Services *Organized files, prepared documents, and supported other staff *Answered phones and took messages *Scheduled appointments and updated event calendars *Handled incoming and outgoing mail and faxes *Maintained databases and filing systems *Used computer software to create spreadsheets, invoices, and prepare reports and other documents EDUCATION 06/2009 High School Diploma/ Cathedral City, Ca./ Calvary Christian School CERTIFICATIONS Advanced Styling with Responsive Design Online Certification offered by Michigan State University through Coursera https://www.coursera.org/account/accomplishments/certificate/5L447AJ34936 Javascript Certification Online Certification offered by Michigan State University through Coursera https://www.coursera.org/account/accomplishments/certificate/LPS5DDD6HC9S CSS CERTIFICATION Online Certification offered by Michigan State University through Coursera https://www.coursera.org/account/accomplishments/certificate/4LPLST28M3RV HTML 5 Online Certification from Michigan State University offered through Coursera. https://www.coursera.org/account/accomplishments/certificate/5SDUGTZ9CX6G