Hannah Poral
-| - | Bacolod City, PH
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SUMMARY
A dedicated and responsible virtual assistant and English teacher who is experienced in both fields. Skilled in maintaining a high level of professionalism, patience, and efficiency to avoid customer dissatisfaction and maximize customer loyalty. Seeking to contribute to the mission of a growing company.
EXPERIENCE
VA Staffer
Executive Assistant 2021 - 2022 • Handled sales and follow-up emails to leads and clients.
• Benchmark on lead generation, lead nurturing, sales acceleration and marketing automation best practices
• Tasked to do admin task such as reports, emails, logistics, worksheets, and social media management
• Worked with the CEO and Lead of Sales of the company for process improvement and daily reports
ACADSOC LTD
ESL Tutor 2019 - 2022
• Teaches English to Chinese-speaking students aged 3 to adults up to 60 years old.
• Create lesson plans, including developing assignments, activities, and projects, for different subjects.
• Responsible for developing and maintaining class materials and making them accessible to students.
• Focused on improving students' grammar and pronunciation
• Conducted an average of 65 classes/ week (25mins/class)
SKILLS AND OTHER INTERESTS
• Expert level using CRMS such as Salesforce, Hubspot, Mailchimp, Zendesk, etc
• Microsoft Applications
• Google Apps (Drive, Alerts, Gmail, Calendar, etc.)
• Lead Generation
• Research and data collection
• Graphic designing
• Excellent communication skills
• Highly organized
EDUCATION
University of the St. La Salle- Bacolod
BS Entertainment and Multimedia Computing
Major in Animation
Class of 2022
