Hannah Miranda

Hannah Joice Miranda Senior Executive Assistant helping ecommerce founders and CEOs streamline operations, enhance productivity, and drive growth through refined workflows and seamless communication. My Core Values & Working Style Integrity Adaptability Proactive Problem-Solving Building trust through consistent, Thriving in dynamic startup Anticipating obstacles and ethical decision-making and environments by quickly adjusting implementing solutions before transparent communication in every strategies and embracing new issues impact your business interaction. challenges with confidence. operations or growth trajectory. Professional Excellence Core Skills Proven Results Executive assistance & Streamlined CEO decision- strategic support making processes Project management & Created comprehensive SOPs operations optimization and workflows Lean Six Sigma White Belt Enhanced remote team methodology alignment by 40% Cross-functional team Managed multi-platform coordination ecommerce operations Business Impact That Matters 40% 60% 100% Productivity Boost Operational Friction Reduced CEO Focus Average increase in team efficiency Significant decrease in workflow Leadership time freed up for strategic through streamlined processes and bottlenecks and cross-departmental growth initiatives while operations run communication protocols. communication delays. seamlessly. Why Choose Me? "Your reliable strategic partner for high-stakes decisions and everyday execution." I combine a decade of customer service excellence with proven executive operations expertise. Unlike typical assistants, I anticipate problems, solve them proactively, and serve as a trusted strategic partner to leadership teams. Experience Highlights Executive Assistant - Microfiber Wholesale 1 - Streamlined CEO operations, managed multi-channel platforms, optimized project tracking and improve 2 team communication. Executive Assistant - Sterling Online & Bouncing Zombies- BPO Customer Service Excellence- Decade of multi-industry client support, developing exceptional communication skills and problemsolving expertise across diverse business contexts. 3 Built comprehensive SOPs, led team onboarding processes, established remote work protocols that increased team productivity by 35%. Technical Expertise Project Management Expert proficiency in Asana, Trello, Monday.com, and Notion for seamless project tracking and team coordination. Ecommerce Platforms Advanced knowledge of Shopify, Amazon Seller Central, Faire, and inventory management systems for multi-channel operations. Communication Tools Mastery of Slack, Microsoft Teams, Zoom, and collaborative software to keep remote teams connected and productive. Working Style & Philosophy Detail-Oriented Excellence Collaborative Leadership Anticipatory Support Meticulous attention to every Building strong relationships across Proactively identifying needs and aspect of operations, ensuring all organizational levels, facilitating preparing solutions before nothing falls through the cracks smooth communication and challenges arise, keeping your while maintaining the big picture fostering positive team dynamics. business operations running ahead perspective. of schedule. Ready to Transform Your Operations? High-Ownership Mindset Taking complete responsibility for outcomes and treating your business success as my personal mission. Fast-Paced Environment Expert Thriving in startup culture where priorities shift quickly and adaptability is essential for growth. Let's Connect Contact Information Phone: - Email:- Start the Conversation "Let's discuss how I can keep your operations running seamlessly while you focus on scaling your business."