Hannah Joye Saril

HANNAH JOYE A. SARIL #19-H Salazar drive Balon-bato Balintawak., Quezon City. CONTACT NO: - Email Address:-________________________________________________________________________ Objectives: Willing to work in a dynamic and challenging and growth oriented Company that allows me to utilize my knowledge and skills to contribute for the growth of the organization. Educational Background: ACCESS COMPUTER COLLEGE * Zabarte Road Novaliches Quezon City * Information Technology * S.Y- BAESA HIGH SCHOOL * Deparo rd. Baesa Caloocan City * Telephone: - / -. * S.Y- BALONBATO ELEM. SCHOOL * Address: #21 Salazar Drive, Balon Bato, Quezon City, Metro Manila  * Telephone: -  * S.Y- Employment History: 24-7 Intouch 10th Floor Cyberpark 1 Araneta Cubao Quezon City Position: Customer Care Representative August 2021 – February 2022 Responsibilities Includes: • Handling inbound calls as listener care. • Providing basic trouble shooting if they are encountering an error on streaming. • Make changes on the customers account if they want to change information. • Billing. ResultsCX Ground Floor Q plaza Commercial Center, Imelda Ave. Cainta Rizal Position: Customer Care Representative January 2020 – August 2021 Responsibilities Includes: • Handling inbound calls as listener care. • Retaining customers subscription in SiriusXM Satellite Radio • Assigned to do trouble shooting in radio satellite. / Technical Support • Billing. Fly Asian International Corporation 81 New Building Newport Pasay City Position: Admin Staff / Team Leader July 2018 – December 2019 Responsibilities Includes: • To check daily reports of the team. • Assigned to do the recruitment for the admin position. • Doing payrolls and checking biometrics of the staffs. • Monitoring daily attendance of the drivers . • Filing daily reports and doing monthly schedule for the team. • Paying bills for the unit owners. DF Call Communication Inc. Alpap 1, L.P. Leviste Street, Makati, Metro Manila September 2015-june 2018 Position: Supervisor Responsibilities Includes: • To train newly hired employee. • To discuss the company house rules to newly hired employees. • To teach them what they need to know about the job and the company. • Responsible for the daily payment transactions processing (fund in/out), ensuring all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures. Handle all back-office duties related to payments. Skills: Computer Literate, Basic Accounting, Microsoft Word, Excel and Power Point. Can communicate English and Tagalog language as well. Personal Information: Age: 27 yrs. old Date of Birth: June 22, 1994 Place of Birth: Quezon City Religion: Roman Catholic Height: 5”3 ft. Weight: 60 kg. Character References: Name Occupation Contact No. Mr. Jerry FloresCostumer Service Representative - Ms. Sofia Baja Costumer Service Representative- Mr. Timmy Ferrer Coach/Team Leader - I hereby certify that above information is true and correct. Hannah Joye A. Saril Applicant