Hannah Jean Solis

Hannah Jean Solis ADMINSTRATIVE AND OPERATIONS MANAGER Davao City, PH Overview Experienced in managing daily administrative and operational functions, supporting leadership, maintaining accurate records and databases, and ensuring efficient, compliant business operations. Skilled in coordination, process improvement, reporting, and stakeholder support across fast paced environments. Work Experience Administrative Assistant (2025- ADHOC) Yalanji Supplies Pty.Ltd. Responsible for overseeing daily administrative operations, maintaining business records, supporting management, coordinating suppliers, and ensuring efficient internal processes. Document Support -)Jim’s Group Administrative & Campaign Support | Jim’s Group Managed SMS marketing campaigns to support lead generation and sales Collected, maintained, and analysed campaign data including response rates and reach Provided campaign performance insights to support sales strategies Maintained accurate databases and ensured data integrity Legal & Compliance Support (Designated Role) Supported the Legal Department with franchising document review and processing Assisted with ASIC registrations and compliance documentation Provided compliance, breach, and database support for 6,000+ franchisees nationwide Education Bachelor of Arts Major in English (2000 - 20002) University of Mindanao Diploma in office Skills and Management (20002 - 2004) Holy Child College of Davao Skills Legal & Compliance Skills Legal Document Review & Processing Franchise Compliance Support ASIC Registration Processing Breach & Compliance Case Support Regulatory Documentation Confidential Information Handling Technical & Systems Skills CRM & Database Management Data Accuracy & Quality Control Reporting Tools & Dashboards Process Improvement & Workflow Optimization Work Experience Data and Reporting Analyst (December 2023 - May 2025) Media Alley Led SEO and SEM performance analysis to drive data-informed growth decisions across organic and paid channels. Directed keyword intelligence, competitive and backlink analysis, and performance monitoring to improve search visibility, traffic quality, and conversion outcomes. Oversaw Google Ads strategy and optimisation to maximise ROI through continuous testing, targeting refinement, and budget efficiency. Built and governed integrated performance dashboards and executive-level reports using Looker Studio, consolidating data from Google Analytics, Google Ads, and advanced SEO platforms to deliver clear insights and accountability. Provided strategic recommendations to optimise search rankings, media spend, and campaign effectiveness, collaborating closely with marketing stakeholders to implement scalable, data-driven initiatives. Supported campaign execution through content asset development, reporting templates, and lifecycle communications. Service Provider Onboarding & Operations Specialist (UAE & Global) -) ORYXHUB APP Responsible for end-to-end onboarding and operational support of service providers using the platform, with a primary focus on UAE-based providers (Dubai) and global talent with specialised skill sets. Act as a key liaison between service providers and customers to ensure a seamless onboarding experience, compliance, and ongoing service readiness. SOCIAL MEDIA TEAM Manager (One Time Project ) https://frankikmusic.com/ Led the social media team responsible for developing and executing TikTok-focused growth strategies to increase views, reach, and audience engagement for Frank K Music. Oversaw content creation, team performance, and engagement workflows using both automated tools and manual interaction strategies CLIENT SUCCESS MANAGER FEB 2022 -NOVEMBER 2022 BETTER HOME LOANS Provided strategic leadership across client success, marketing operations, and automation for real estate clients in the Australian market. Acted as a trusted partner to clients, leading the design, build, and scale of high-performance lead generation systems that increased response rates, improved sales conversion, and supported business growth. PERSONAL ASSISTANT 2020 - 2022 DOMINIC PAYTE /Construction & Property Development Provided operational and administrative leadership supporting back-office project delivery within the construction business. Reported directly to the CEO and played a key role in documentation management, talent onboarding, and operational coordination across architectural, design, and contracting teams. TOOLS I USE DAILY Monday.com, ClickUp, Notion, Airtable, HubSpot, Zoho, Slack, Google Workspace, Canva, Adobe Suite, Looker Studio, SEMrush, Ahrefs, Shopify, WordPress, Calendly, QuickBooks, Hootsuite, Trello WHAT I CAN OFFER: ✔ Executive & CEO-level support ✔ Operations & workflow optimization ✔ CRM management (HubSpot, Zoho, Bigin, Airtable) ✔ Calendar & inbox management (zero-miss systems) ✔ Client onboarding & success management ✔ Marketing & campaign support (SEO, Google Ads, email) ✔ Reporting & dashboards (Looker Studio, analytics) ✔ Team coordination & project management REFERENCES : BEN CARRINGTON - https://www.linkedin.com/in/ben-carrington-b0042b4b/ Michal Fort-Williams - https://www.linkedin.com/in/michal-fort-williams-656249b2/ Tyler Pickert - yourmediaally.com