HANNAH GRACE
FERNANDEZ
VIRTUAL ASSISTANT | SALES REPRESENTATIVE
| CUSTOMER SERVICE | ADMINISTRATIVE ASSISTANT
WORK EXPERIENCE
PERSONAL PROFILE
Forward-Thinking,
Entrepreneurial, Bold, Surprising,
Visionary: These are the qualities
you need
in a partner or assistant to make
you
get
the
first-mover
advantage.
My work is focused on producing
quality work and making a
significant impact. I’m happy to
apply the experience and skills
I’ve obtained in my career in
order to manage and land
projects
through
creative
problem solving and innovative
thinking.
Sales Representative
Rryom’s Enterprises (under Shopline Philippines Inc.)
January 2020 — June 2020
Presented, promoted, and sold products/services
using solid arguments to existing and prospective
customers.
Performed cost-benefit and needs analysis of
existing/potential customers to meet their needs.
Customer Service Assistant
Infinitech Electronics Service Center
July 2020 — December 2020
Provided excellent customer service, negotiation,
and interpersonal skills, with the ability to recognize
and support the specific needs of the customers.
Responded to customers through a variety of
channels including telephone (both inbound and
outbound), internet, and written correspondence as
appropriate
Administrative Assistant
Higher Joy’s Enterprises (Official Distributor of PLDT Inc.)
February 2021 — June 2021
Performed data entry accurately and efficiently
using various computer programs, word processing,
spreadsheet or database commands, formats
material as required.
Proofed material entered and generates data
reports as required; reviews discrepancies in data
received requests clarification or advises supervisor
of issues related to data.
AREAS OF EXPERTISE
Soft Skills:
Critical-thinking
Work ethic
Adaptability
Excellent communication skills
A keen Eye for Creativity in Designs
EDUCATION HISTORY
TERTIARY EDUCATION
BACHELOR OF SCIENCE IN BUSINESS
ADMINISTRATION MAJOR IN BUSINESS ECONOMICS
First Year - University of the East Manila, Philippines
A.Y. 2015 — 2016
BACHELOR OF ARTS IN FINE ARTS MAJOR IN
ADVERTISING ARTS
Technical Skills:
Google Workspace productivity and
collaboration tools
Basic Graphic Design (Adobe
Illustrator, Canva)
CRM Management tools (Hubspot)
Time Management tools (Clockify,
Toggl)
Appointment Setting (Calendly)
Web Design maker (Wix, Strikingly, )
Work Management tool (Trello)
Videoconference tools (Zoom, Skype)
First Year - Far Eastern University Manila, Philippines
A.Y. 2017 — 2018
BACHELOR OF ARTS IN FINE ARTS MAJOR IN
ADVERTISING DESIGN
First Year - College of the Holy Spirit Manila, Philippines
A.Y. 2018 — 2019
SECONDARY EDUCATION
HIGH SCHOOL DIPLOMA
Saint Columban’s College Lingayen, Pangasinan,
Philippines S.Y. 2011 — 2015
CERTIFICATES
GOOGLE DIGITAL MARKETING CERTIFICATION
Joint Partnership by Google Digital Garage,
Interactive Advertising Bureau (IAB) Europe, and The
Open University Google License/Certificate ID: S93
UE2 ZVA MARCH 10, 2021
GOOGLE ANALYTICS INDIVIDUAL CERTIFICATION
Certification by Google Analytics Academy Google
License/Certificate ID:-
MARCH 10, 2021
GOOGLE CREATIVES MARKETING CERTIFICATION
Certification by Google Marketing Platform Google
License/Certificate ID:-
MARCH 10, 2021
BUSINESS MANAGER
Certification by Facebook Blueprint | eLearning Completion
ID:-
OCTOBER 4, 2021
GETTING STARTED WITH FACEBOOK & PARTNER
MEASUREMENT SOLUTIONS
Certification by Facebook Blueprint | eLearning
Completion ID:-
OCTOBER 4, 2021
CAMPAIGN PERFORMANCE WITH ADS MANAGER
Certification by Facebook Blueprint | eLearning
Completion ID:-
OCTOBER 4, 2021
BRAND BEST PRACTICES
Certification by Facebook Blueprint | eLearning
Completion ID:-
OCTOBER 4, 2021
CONTACT ME AT--Caloocan Norte Binmaley,
Pangasinan
CREATE FACEBOOK ADS
Certification by Facebook Blueprint | eLearning
Completion ID:-
OCTOBER 4, 2021
