Hannah Faye Del Monte

ADMINISTRATIVE OFFICER, SALES & MARKETING OPERATIONS SPECIALIST HANNAH FAYE DEL MONTE WORK EXPERIENCE ABOUT Detail-oriented and resourceful professional with a strong background in administrative operations, sales support, and business coordination. Experienced in managing end-to-end office functions — from payroll and purchasing to reporting and HR documentation — while also supporting data-driven marketing and client outreach initiatives. Skilled in maintaining organized systems and accurate records, creating and updating digital content using tools such as PathFactory, Unbounce, and WordPress, and building targeted B2B contact lists to support business development. Known for reliability, adaptability, and an ability to balance operational efficiency with cross-team collaboration in fast-paced environments. EXPERTISE Administrative Management Office Coordination Payroll & HR Support Data and Records Management CRM & Lead Tracking Reporting & Documentation Client Communication LANGUAGE English Fluent Tagalog Native KWATOGS LUCENA - Manager Oversaw daily administrative operations including payroll processing, purchasing, and financial statement preparation. Coordinated HR functions such as staff scheduling, onboarding, and compliance with company policies. Streamlined inventory and supplier management processes to ensure timely stock replenishment and cost control. Supported marketing initiatives through social media content management. Collaborated with the management team to improve operational systems, reporting accuracy, and overall workplace efficiency. XGROWTH - Sales Development & Marketing Operations Specialist Conducted outbound outreach via LinkedIn, email, and phone calls to connect with CEOs, Regional Directors, and other decision-makers in Australia, Singapore and New Zealand while creating and maintaining accurate target lists for client campaigns. Managed CRM data, lead lists, and marketing assets, assisted in campaign coordination, and performed various administrative tasks to support cross-functional efficiency and reporting accuracy. ETHER PROPERTIES LLC - Sales Manager / Acquisition Specialist Managed property acquisition outreach in Massachusetts by contacting homeowners, presenting purchase offers, and negotiating deals using PropStream for valuation and lead analysis. Promoted to Sales Manager and led a team of acquisition specialists, providing training, monitoring performance metrics, and ensuring consistent deal closures and operational efficiency. HANNAH FAYE DEL MONTE WORK EXPERIENCE V1 MARKETING & TRAINING LLC - Communications & Accent Trainer / Training Specialist Trained virtual assistants on communication standards, American business communication, and professional client handling; evaluated performance and provided structured feedback. Monitored live client calls and maintained training documentation and progress reports to ensure readiness for deployment. - BIZMATES PHILIPPINES, INC. English Trainer Delivered structured online lessons to business professionals in Japan, focusing on clear communication and clientfacing confidence. Maintained student progress records and ensured consistent documentation and schedule coordination. - HANA PHOTOGRAPHY Freelance Photographer Coordinated client bookings, schedules, invoices, and post-production timelines. Photographer, Photo editor Managed project files, client communications, and logistics to ensure smooth service delivery. ADVANCED OUTSOURCING & BUSINESS SERVICES, INC. / GENPACT - Voice & Language Assessor Conducted communication assessments for BPO applicants and documented evaluation results with accuracy and consistency. Coordinated assessment schedules and ensured compliance with internal hiring standards and reporting requirements. NESTLÉ PHILIPPINES (QUALITY ASSURANCE LABORATORY) - Quality Assurance Microbiology Analyst II Performed detailed laboratory testing, documentation, and reporting of product and raw material quality results. General Microbiology & Pathogen Department Maintained accurate records and followed strict compliance protocols, demonstrating high attention to detail and process discipline. - RAREJOBS PHILIPPINES (ESL TUTOR) ESL Tutor Taught English to over 400 Japanese students while maintaining structured lesson tracking and student progress documentation. Demonstrated strong communication, patience, and adaptability in delivering personalized learning support. EDUCATION DE LA SALLE LIPA Bachelor of Science in Biology -