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HANNAH OGBONNAYA
Glasgow G22 7DD-/-
SUMMARY
Front-End Web Developer with practical experience creating responsive, user-friendly websites using HTML, CSS, and JavaScript.
Skilled in building clean, efficient code and optimizing performance for better speed and SEO. Strong attention to detail and proven
ability to translate design concepts into functional web interfaces. Brings excellent communication and problem-solving skills from a
background in administrative support and virtual collaboration.
SKILLS
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CRM systems
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HTML, CSS, and JavaScript
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Communication
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Social media content creation
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Customer focus
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SEO and cross-browser compatibility
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Problem solving
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Calendar and schedule management
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Attention to detail
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Data entry and database management
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Time management
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Lease administration and property management
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Team collaboration
EXPERIENCE
Frontend Web Developer / Data Bros Tech
12/2024 - Current
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Spearheaded the development of responsive and user-friendly web interfaces using HTML5, CSS3, and JavaScript, enhancing
site usability across all devices.
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Led the implementation of dynamic UI components that improved overall user engagement by 20%, using vanilla JavaScript
and CSS animations.
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Delivered pixel-perfect layouts by collaborating closely with designers and ensuring cross-browser compatibility across
Chrome, Firefox, and Safari.
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Utilized best practices in HTML/CSS structure and JavaScript coding to streamline front-end performance and reduce page
load times by 30%.
Maintained and updated existing web pages, applying clean, semantic code that ensured consistent branding and improved
SEO visibility.
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Virtual Property Manager / DAZZLE CONNECT
01/2024 - Current
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Streamlined tenant onboarding and offboarding virtually, reducing vacancy turnaround time by 25% through proactive
coordination and digital orientation sessions.
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Negotiated and executed over 50 lease agreements remotely, including renewals and terminations, improving lease cycle
efficiency and tenant retention rates.
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Oversaw virtual maintenance scheduling and vendor coordination for multiple properties, ensuring 100% compliance with
service SLAs and reducing emergency repair incidents.
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Built and nurtured long-term virtual relationships with tenants and property owners, increasing satisfaction scores and
strengthening community engagement across portfolios.
Data Entry Administrator / HCI
05/2023 - Current
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Ensured confidentiality of sensitive data by adhering to strict information security protocols, maintaining 100% compliance
with company policies and regulatory standards.
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Trained and mentored new data entry staff, using step-by-step onboarding materials and live demonstrations to accelerate
learning and reduce onboarding time by 30%.
Identified inefficiencies in data handling processes and proposed system upgrades, resulting in a 20% increase in task
completion speed and improved data accuracy across departments.
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Acted as a liaison between the data entry team and cross-functional departments, ensuring alignment on project objectives and
streamlining communication for faster resolution of data-related queries.
Virtual Assistant / WELL LIFE LTD
06/2022 - Current
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Streamlined client calendar management and meeting preparation using Google Workspace, improving scheduling efficiency
and reducing missed appointments by 30%.
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Created, proofread, and distributed high-quality digital content across social media platforms, enhancing brand engagement
and increasing follower count by 25%.
Managed confidential documents and maintained CRM databases with precision, supporting seamless communication and
data-driven decision-making.
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Composed professional correspondence and marketing collateral, contributing to timely outreach efforts and helping boost
client retention rates.
Virtual Administrative Assistant / BELUXE COOPERATIVE LTD
06/2021 - 06/2022
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Streamlined digital file management and calendar coordination using Google Workspace and Microsoft Outlook, improving
client appointment scheduling efficiency by 30%.
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Created and scheduled branded social media content and marketing ads across platforms (Canva, Facebook, LinkedIn),
boosting audience engagement by 40%.
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Drafted and proofread internal communications, reports, and press releases, ensuring clarity and professionalism while
maintaining confidentiality.
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Provided end-to-end administrative support including database entry, email handling, and document preparation, enhancing
team productivity in remote operations.
Customer Care Service Representative / GLOBAL NG ENGINEERING COMPANY
04/2020 - 05/2021
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Delivered exceptional support by leveraging CRM tools to resolve over 50+ daily customer inquiries, enhancing satisfaction
scores by 20% within three months.
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Analyzed recurring customer complaints and collaborated with the billing department to implement process improvements,
reducing issue resolution time by 35%.
Developed and executed personalized follow-up protocols for escalated cases, resulting in a 25% increase in customer
retention and loyalty.
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Utilized internal databases and SOPs to document all client interactions with 100% accuracy, supporting compliance and team
efficiency across departments.
EDUCATION AND TRAINING
Master of Sustainable Aquaculture
Univeristy of Stirling, Stirling - United Kingdom
10/2021
Fisheries And Aquaculture Management
08/2016
Nnamdi Azikiwe University - Nigeria
REFERENCES
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#HRJ #4a7c-f-4f33-8d59-e674750f95f5#
References available upon request
