Hannah Bulalayao

I've been in the call center industry for a while now, and it is safe to say that it really mold me as a great representative and it really taught me a lot of things, I was a customer service representative for Metro PCS account, which I was assisting customer to pay their bills online and to help them to basic trouble shoot and after that I was a Telemarketing officer which I was cold calling calling in a outbound account and offer them our latest promo, And I was also a Appointment settings representative, which we call a specific party contact in a company and inform then that they will be receiving a call from us and gather basic information to put in our portal.