Hanna Vasilets

Hanna Vasilets

$8/hr
Business Analysis in IT
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Minsk, Minsk, Belarus
Experience:
3 years
HANNA VASILETS SUMMARY Business Analyst with 3 years of experience in website, web, mobile & desktop app development including gamification, Salesforce experience, as a key business analyst, proxy product owner & Scrum Master Hands-on in domains: Business Analysis: ERP, ecom, fintech, telecom, healthcare, technology, hospitality, IoT, manufacturing, education, legaltech, events, AI agents, retail & distribution, media, software & hi-tech Proxy product ownership: ecom Sales & Marketing background (B2B & B2C) in domains: telecommunications; retail, wholesale & distribution; software & internet, technology; digital marketplaces; payments; manufacturing Vendor & order management background in domains: automotive; transportation & logistics; marketing & advertising Production experience: Salesforce Service Cloud, Salesforce Experience/ Community Cloud, Salesforce Marketing Cloud; Drupal CMS, chatbot High communication skills, time management and planning skills, results-driven Good spoken & written French English B2+ Key achievements • • • • • • • participating in ecom marketplace development with multi-vendor model as BA and proxy Product Owner re-discovered & demoed formerly developed product (employee reward web app) implemented post-MVP features for a technology web site by collaborating with designers & front-end team on UX improvements and advanced new features elicited & documented requirements, created user guide on new features with Salesforce Service, Experience & Marketing Clouds for a big retailer & distributor in Europe; advised on GDPR & UX for customers & employee portal conducted discovery, defined & estimated project resources for a consulting project collaborated with immersive designer on gamification for a mobile app, documented gamification journey for implementation worked as Scrum Master and Key Business Analyst, acted as proxy product owner, accepted challenging integration with customers’ unique system, delivered a multi- • language web site & mobile app based on chatbot & content management system functionality contributed to a charity marketplace project as business analyst and as communication manager by elaborating & organizing promotion campaign IT WORK EXPERIENCE November 2023 – current time: Business Analyst Responsibilities: Involved in 3 projects: healthcare, ecom, ERP Discovery: healthcare and pre-sales: fintech, telecom, healthcare, technology, hospitality, IoT, manufacturing, education, legaltech, events, AI agents • communications with customer • user stories writing & grooming • • • • collaboration on UI/ UX with designer product documentation new features planning (price management, multi-vendor model, discounts) diagramming (context, flow, cross functional/ activity/ swimlane, flowchart, use case, entity relationship, data model: conceptual (CDM), logical (LDM) • wireframing • user testing • reengineering business requirements • briefing case study • demoed product July-2021-October-2023: Business Analyst, EPAM Systems Industries: Retail & Distribution, ecommerce, education, healthcare & media (mobile app), Software & Hi-Tech Responsibilities: • Participating in discovery • Coordinating pre-sales activity from project team's side • Estimating resources (scope, staff, costs) • Participating in staffing interviews for Dev Team, planned staffing for project extension • Conducting meetings with the customer (+ agenda preparation), daily meetings, sprint planning, retro, refinements • Preparing weekly project statuses, MFU, product scope, business and functional requirements, user stories, roadmap, RACI matrix, Jira statuses, managing product & sprint backlogs, diagrams (map, use case, entity relationship, flow), user stories for API performance tests & presenting test results to customer, user's documentation • Coordinating team and lightly managing customer's team (control of action items, their scope of work) • Collaborating with UX designers, FE and Mobile Dev, partly acting as a proxy product owner from team to provide the best UX for the Customer • Eliciting business requirements • Verifying customer requirements against GDPR & Accessibility standards • UI testing • Coordinating preparation to go-live activities • Demoing the project to stakeholders Technologies & tools: Salesforce B2C Commerce Cloud, Account Engagement/ Pardot, CRM Analytics/ Tableau, Data Cloud, Education Cloud, Einstein, Financial Services Cloud, Health Cloud, Mulesoft, Net Zero, Non-Profit Cloud, Sales Cloud, Slack Profile: https://trailblazer.me/id/annavasilets FigJam, Notion, Mobitru (virtual testing), Draw.io, Drupal CMS, Jira & QaSpace (test management), Confluence, SalesNav, Zoom Info, Crunchbase, Lead IQ, Slack, MS Office, SharePoint, Open text CMS, Open Proj, DMS, DocFlow, CRM Education Minsk State Linguistics University (Bachelor of Arts in English & French) Courses: • • • • • Linkedin Learning & vendors’ concerning technologies & business analysis System Analysis Salesforce Marketing Cloud Salesforce B2C Commerce Cloud Salesforce learning platform (Trailblazers) • • • Project Management Customer Relationship management Innovations (concept & new product development with SIT methods) Contacts: • • • - (same for Viber, WhatsApp) LinkedIn: www.linkedin.com/in/anna-vasilets-
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.