Hanna Marie Z. Protacio
$7/hr
Rockstar VA and Superstar Customer Service
- Reply rate:
- 20.0%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 38 years old
- Location:
- Davao City, Davao Region, Philippines
- Experience:
- 9 years
About
I am a graduate of BS Nursing but was not able to pursue my course. Instead ventured on BPO. I am a customer service representative/ Technical Support representative, administrative assistant which supported numerous companies like a telecommunication company from USA, insurance and travel agency, recruitement website, a translation and Interpreting Company, eBay/Amazon and Shopify stores.
With all the companies I have supported, it will definitely show my wide range of experience and expertice for working in the BPO industry, both office based and homebased for about 9 years.
Skills
- Freshdesk
- Customer Retention
- Amazon
- eBay
- Drop Shipping
- NetSuite
- Slack
- Market Research
- Trello
- Recruitment
- Order Management
- Leadership
- Social Media Marketing
- Data Mining
- Asana
- ConvertKit
- CRM (Customer Relationship Management)
- Team Management
- Customer Service
- Translation
- Transcription
- Shopify Administration
- Lead Generation
- Facebook Advertising
- Technical Support
- Zendesk
Languages
