Hanna Francesca Bonita

Hanna Francesca Bonita OFFICE ADMINISTRATION | CUSTOMER SERVICE | FRONT DESK | RECEPTIONIST SKILLS PROFESSIONAL PROFILE Experienced Data Entry Specialist with a demonstrated history of working in the market research industry. Skilled in Receptionist Duties, Customer Service, Research, Market Research, and Insurance. Strong administrative professional with various experiences. Flexible and goal driven. WORK EXPERIENCE HR TALENT ACQUISITION SPECIALIST (BOOTH BRANDS) DEC 2020 - NOV 2021 Identifying the needs and requirements of the account head haunting Contact personnel of employees and applicants of HR-related inquiries Providing reports and strategic plans to the client of the HR metrics SALES REPRESENTATIVE (TERRY'S FLORIST) NOV 2020 - AUG 2021 Identifying the needs and preferences of customers Assisting and providing product information CONTACT DETAILS Toril, Davao City, Philippines -- Providing order status Order placer DATA ENCODER (DYNATA GLOBAL) JULY 2020 - NOV 2020 Outbound calls Providing surveys with no bias EVENT COORDINATOR (BONJEE ENTERTAINMENT) www.linkedin.com/in/yummhe/ https://www.upwork.com/o/profiles/ users/~017394b18d2edc7504/ live:yummhe CORE SKILLS • Good eye for detail • Good eye for talents • Sense of competition • Strong visualization skills • Understanding the needs and the initiative to create process EDUCATION BACHELOR OF SCIENCE AND EDUCATION Davao Central College Inc. Major in English- BACHELOR OF SCIENCE AND EDUCATION Rizal Memorial College Major in English- BACHELOR OF SCIENCE AND NURSING Pope John Paul II College- BACHELOR OF SCIENCE AND NURSING Nazarenus College Foundation and Hospital- OCT 2017 - MARCH 2020 Meeting and planning with the client for the themes and other details Contact and book suppliers as per client’s needs. Provide assistance with the guest and client’s needs during the live events. Supervising the suppliers according to the client’s needs as per agreement on the day of the event. SALES REPRESENTATIVE (VXI GLOBAL) FEB 2018 - MAY 2019 Pinpoint the issue and assist the customer to resolve the issue in a timely manner Schedule technician visits for inspection and more complicated issues or installation for service upgrades. SALES REPRESENTATIVE (ALORICA) JUNE 2017- DEC 2018 Pinpoint the issue and assist the customer to resolve the issue in a timely manner Provide other alternative offers for promotions and discounts SALES REPRESENTATIVE (CONVERGYS) Sept 2016 - April 2017 Pinpoint the issue and assist the customer to resolve the issue in a timely manner Provide other alternative offers for promotions and discounts CUSTOMER SERVICE REPRESENTATIVE (TELEPERFORMANCE) Feb 2015 - Sept 2016 Benefit and eligibility specialist providing providers and account holders with their medical coverage. Claims processor upon request of providers and partner. DOCTOR’S SECRETARY (OUT PATIENT DEPARTMENT) APRIL 2014 - FEB 2015 Assist the doctor with patient information during clinic hours. Filling of patient information after clinic hours. Schedule management and follow up on patient test results.