Hanna Choi

hanna heran choi ABOUT WORK EXPERIENCE Store Manager with 7 years of leadership and developmental experience. Detail-oriented problemsolver that loves to learn and is highly adaptable. Proven success in managing and motivating teams. Marine Layer | Portland, OR July 2016—Current As Store Manager, I oversee the day-to-day operations of a store generating more than $900k in annual revenue. I lead a team of 8 and focus on maintaining a positive store environment through professional development, coaching & mentorship. CONTACT- EDUCATION PORTLAND STATE UNIVERSITY Bachelors of Science | Graphic Design December 2020 I was promoted to Store Manager after holding a Store Supervisor role for a little over a year. I earned my BS in Graphic Design while leading the store full-time. STORE MANAGER December 2017—Current ∙ ∙ ∙ ∙ ∙ Hitting 114% comp to 2019 sales goal despite traffic being down by 50% Seeing a 46% increase in ADPT YOY with the use of strategic merchandising Reduce shrink from 4% to .5% with the implementation of improved inventory procedures Streamline daily store operations and training procedures utilized across 50+ stores Hire and train Sales Associates and Store Supervisors that lead to an increase in sales and add to positive workplace environment Focus team training on self-sufficiency, prioritization, and flexibility per individual client needs FASHION INSTITUTE OF DESIGN & MERCHANDISING ∙ Associate of Arts | Fashion Design August 2014 STORE SUPERVISOR SKILLS Leadership & Development Delegation & Strategic Planning Operational Improvements Interviewing & On-boarding Scheduling Customer Service Client Styling Adobe CS HTML & CSS Experience Microsoft Excel MS Office Google Suite July 2016—November 2017 ∙ ∙ ∙ Worked directly with the Store Manager to consistently achieve monthly sales goals which ranged from $70k—$100k Used weekly sales reporting to re-merchandise the floor to drive sales based on customer shopping habits Aided in the developmental growth of Sales Associates Miss Me: Sweet People Apparel | Los Angeles, CA SAMPLE DEPARTMENT MANAGER August 2013—February 2016 ∙ ∙ ∙ ∙ ∙ Managed and developed a team of 5 Successfully delegated projects to ensure the timely deliverance of samples for magazine shoots, fittings, and sales meetings Cultivated and maintained cross-functional relationships with Sales, Design, Production, and Marketing departments Created and implemented inventory management systems which led to a 0% shrinkage of samples Oversaw the semiannual preparation of 300+ units of samples for the Magic Trade Show in Las Vegas, NV