Hanna Bibi Amreen Taupus

HANNA TAUPUS 1200 Crescent Street, Montreal, Quebec H3G 2A9 -| https://www.linkedin.com/in/hanna-taupus/ | +1 - Summary Results-driven bilingual executive assistant with 8+ years of experience supporting senior executives in fast-paced environments. Proven ability to anticipate needs, prioritize tasks, and provide exceptional administrative support. Strong communication skills and a track record of building positive relationships with internal and external stakeholders. Skills • • • • Office Management Proficient Oral and Written Communication Event Planning & Travel Arrangements Microsoft Office, Adobe, Workday, Salesforce and Concur • • • • File Management Client & Customer Service Advanced Calendar Management and scheduling Expense Reporting Experience Executive Assistant Deloitte Canada, Montreal • • • • • • Provide administrative support to 4 key Audit Partners by managing their complex calendars. Schedule 100+ executive meetings, 30+ events and travel arrangements across several time zones. Coordinate 200+ office rooms reservations and prepare expense reports on Concur. Assist in preparing and editing presentations, reports, and correspondence for executive team; achieving a 53% improvement in document quality and overall presentation. Handle sensitive and confidential information with discretion and maintained a high level of professionalism. Act as a liaison between executives and internal/external stakeholders, ensuring effective communication and collaboration. Executive Assistant Bank of Montreal, Montreal • • • Jan 2024-Present Jul 2023- Dec 2023 Provided administrative support to 2 MDs and 10 other senior executives in the execution of their responsibilities by effectively managing the day-to-day operations of the team. Managed complex calendars for MDs by prioritizing and coordinating conflicting schedules to optimize time management, resulting in 95% on-time attendance rate for all scheduled meetings. Handled MDs’ communications include taking calls and responding to 50+ emails daily. • • • Managed 10+ monthly domestic and international travel reservations, including flights, accommodations, transportation, and itineraries, reducing company travel expenses by 15%. Tracked and reconciled 50+ executive expenses report monthly using Concur and reduced average time for employee reimbursement by 14 days. Scheduled and planned 75+ meetings and 20+ events monthly. Office Management Assistant Ministry of Public Service, Administrative and Institutional Reforms, Mauritius • • • • • Managed operations for executives by scheduling appointments, documenting meeting minutes, responding emails and handling 50+ calls daily. Provided detailed-oriented administrative support to 15+ co-workers to ensure efficient office operations. Spearheaded transition of manual filing system to computerized database, thus increased overall productivity and efficiency. Managed a team of 3 administrative assistants and provided operational oversight to maintain high performance standards for customer service and sales to corporate and private customers. Successfully established communication with up to 100+ companies and made strong business relationships. Management Support Officer/Hospital Executive Assistant Ministry of Health & Wellness, Mauritius • • • • • • • May 2023- Jul 2023 Oct 2016-May 2023 Organized, planned, assigned duties and supervised work of 75 employees. Oversaw bi-weekly daily operations, building and grounds were maintained appropriately and kept workers moving at optimal pace, thus finishing 90 % of cleaning and maintenance work ahead of schedule. Streamlined administrative operations within department - reduced paperwork by 25% and improved filing and records organization by 35%. Decreased job turnover 50% by providing proper coaching and fostering a new and flexible work culture. Processed monthly payroll transactions on Oracle for 500+ employees by established deadlines. Slashed surcharges costs 85% by processing over 200 invoices monthly under strict deadlines. Demonstrated strong attention to detail, resulting in updated payroll system and 25% decrease in administrative errors. Education Master of Business Administration Heriot Watt University, United Kingdom - Bachelor of Science Mathematics with Computer Science University of Mauritius, Mauritius -