Administrative Manager | KH Cleaning & Security
September 2024 – May 2025
- Client follow-up and database management.
- Customer orientation and advisory services.
- Management of B2B and B2C client relations.
Educational Advisor | BrainerX School – Technology Training Institute
June 2025 – Present
- Student guidance and support throughout their training.
- Coordination with administrative and academic teams.
- Assistance in organizing educational activities and workshops.
Educational Advisor (Internship) | Practical Training for Bachelor’s Degree
June 2024 – August 2024
- Practical training as part of the Bachelor’s program in education.
- Student supervision and educational project coordination.
Moderator and Distribution Officer | SARL Ed Tech, Code213 – Digital Training Center
2022 – 2023
- Website moderation and continuous content updates.
- Customer and order management.
- Preparation and tracking of merchandise shipments.
- Customs communication and declaration.
- Product presentation at MEIDAM and Swiss Med congresses.
- Emergency shipment strategy development.
- Invoicing and fund transfers.
Manager | Auto École SAIDANI (Driving School)
2019 – 2022
- File management and training quality control for future drivers.
- Planning and scheduling of training programs.
- Liaison with the Ministry of Transport.
- Preparation of detailed weekly reports for the Ministry of Interior.
- Recruitment, payroll calculation, and HR administration.
- Preparation of invoices, payment follow-up, and recovery operations.
Administrative Intern | GEST-IMMO AADL – Public Real Estate Market Services
2023 – 2024
- Drafting of technical specifications (cahier des charges).
- Study of public procurement laws.
- Preparation of opening and evaluation reports (PV).
- Participation in tender evaluation and documentation.
Customer Relations Assistant | Styling Cosmetics AG – Swiss Pharmaceutical Industry
2022 – 2023
- Customer service and order processing.
- Logistics coordination and product shipment follow-up.
- Customs documentation and reporting.