Hani Bada

With over a decade of experience in the BPO industry, I’ve led and supported diverse business lines, including telecom, finance, customer retention, and creator support. My core strengths lie in customer service, technical support, and sales, where I’ve consistently delivered results, improved client experiences, and boosted operational efficiency.

As a freelancer, I bring more than just frontline expertise. I’m highly skilled in training and development, designing engaging learning materials, facilitating virtual sessions, and aligning learning strategies with business goals to empower teams and elevate performance.

I thrive in fast-paced, remote environments where adaptability, strategic thinking, and relationship-building are key. Whether you need a freelance trainer, CX specialist, or virtual support lead, I'll be honored to contribute.

I look forward to helping you grow your business while continuing to learn and evolve alongside your team.