NUR FARHANA
FAUZI
ABOUT
PERSONAL
INFORMATION
Date of Birth: October 21 1989
Address: No 2914-D Lorong Uda 2,
Taman Uda, Jalan Sultanah
05350 Alor Setar, Kedah
I am an experienced marketing executive seeking a full-time position in the
field of social media and marketing communications, where I can apply my
knowledge and skills for continuous improvement.
WORK EXPERIENCE
FREELANCER
PROFESSIONAL
SKILLS
Video Editing
Video Shoots
Producing
Marketing
Copywriting
Layout Design
Photo Editing
Market Research
Voice Over/ Voice Acting
Customer Experience/Service
LANGUAGES
English
Bahasa Malaysia
Bahasa Indonesia
French
CONTACT
P: -
E:-
SOCIAL
@linkedin.com/in/hanafauzi
@hanabanane
Video Editor/ Copywriter/SupaHands Agent | May 2017 - Present
Managed social media accounts
Created social media graphics for daily postings
Edited videos and prepared presentation slides for clients
Data management, content moderation and lead generation
Proofread and edited Thesis, Academic Writing etc
CUSTOMER SUPPORT SPECIALIST
JetRadar OTA (Search & Compare Flights) | July 2016 - May 2017
To deliver excellent customer service skills; manage request and
inquiries of customers via verbal/written communication (HelpScout,
social media platforms, Intercom and Xlite)
Understand and deliver business strategies while improving
customer experience.
SENIOR MARKETING EXECUTIVE
BDB LAND (BINA DARULAMAN BERHAD) | Marr 2016 - July 2016
Advertising and promotional activities (liaise with agencies on A&P
materials on the concept and preparation, copywriting and prep for
exhibitions/roadshows/events)
Sales preparation and launching; competitor analysis; budget plan
Digital marketing (engage with customers via social media, update
property portals, maintain database, ensure customer service is at its
best – clarifying customers‘ queries/complaints, expediting correction
or adjustment; following up to ensure resolution)
WORK EXPERIENCE (CONTINUED)
ON-AIR PROMO PRODUCER
ASTRO, MEASAT BROADCAST NETWORK SYSTEMS | Mar 2011 - Jul 2015
PERSONAL SKILLS
Responsible
Independent
Optimistic
Organized
Time Management
Team Player
Avid Learner
Motivated
Tech-Savv
Customer Oriented
IT LITERACY
Microsoft Office (Words,
Powerpoint, Excel)
Adobe Photoshop
Adobe After Effects
Final Cut Pro
Facebook Ads
Conceptualize and launch On-air promotional campaigns for toprating TV programs and Products; such as HR Recruitment Video,
Hitz FM TVC, Mix FM TVC, Miss Universe Malaysia 2012, Akademi
Fantasia, Kilauan Emas, Anugerah Industri Musik, MeleTOP, GO
Beyond, and many more.
Develop innovative proposals and delivering strategic presentations
to channels along side marketing team & deliver promos on time –
write scripts, direct, shoot, cut, edit, and produce promos of high
standard .
BUSINESS DEVELOPMENT CUM PROMOTION EXECUTIVE
ENCHE @ NM13 SDN BHD | Jan 2011 - March 2011
Research on trending products and services that could be of interest
to the market & to develop marketing plans & business strategies on
how to market out products.
VIDEO CONTENT PROVIDER (INTERNSHIP)
NEW TECHNOLOGY INSTITUTE, BIRMINGHAM | Aug 2010 - Nov 2011
Assist the team in marketing the project through social networking
as well as finding other media opportunities to promote course; edit
videos of SMEs, Liaise with team leaders and project managers in
event management, create proposals for projects, research and
written content for website
EDUCATION
BACHELOR OF MASS COMMUNICATIONS AND MEDIA STUDIES, MAJOR
IN BROADCASTING
Universiti Teknologi MARA | 2007 - 2010
GPA 3.85
REFERENCES
N: Abid Hussain
P: Founder/CEO of Creative Stew
HP: -
N: Robert Middleton
P: Vice President of Network
Presentation, ASTRO
HP: -
College Du Leman, Switzerland
| 2004
Jakarta International School, Indonesia
| 2000
Sekolah Kebangsaan Taman Alam Megah, Shah Alam | 1999
International School of Islamabad, Pakistan
| 1995
IAOBA International School, Tokyo, Japan
| 1994
AWARDS
DEAN'S LIST
UiTM | Dec 2008, Dec 2009, Dec 2010
VICE CHANCELLOR AWARD
UiTM | Dec 2011
-
-
