Hamzath Ali

Hamzath Ali J. Curriculum Vitae Mob: (- E-mail:-Career Objective: To learn and grow up in my career and to perform at my best in whatever role I am positioned, which suits my present skills and caliber and work towards customer delight which will help in achieving the organizational goals. Personality Traits: ✓ ✓ ✓ ✓ Excellent communication skills in written and verbal both. Works well in both team environments and individual assignments. Decision making and Analytical skill. Dedicated, hardworking and proven ability to plan, organize the projects in both small and larger groups. Professional Experience: 2015 – 2022 Customer Relationship Manager Mobile Store Palakkad, Kerala Key Responsibilities: ➢ Supervised all daily operations of a full retail store ➢ Implemented a financing plan for our customers ➢ Entered and updated new customer details in the software according to administrative guidelines. ➢ Being proactive and systematic to avoid client escalations / issues and promptly resolving and/or appropriately channelizing any escalations ➢ Recommended and helped buyers select merchandise based on their needs 2010 – 2015 Showroom Sales Manager MRF Tyres Palakkad, Kerala Key Responsibilities: ➢ Streamlined sales, inventory and payroll reporting resulting in improved productivity ➢ Provided training and support to company staff ➢ Educated customers about quality and value of products ➢ Develop a rapport with customers ➢ Exceptional billing-related data entry skills and a commitment to providing outstanding customer service ensure achievement of high quality standards Educational Qualification: 2011 – 2014 Bachelor of Arts University of Calicut http://www.universityofcalicut.info/ - Higher Secondary Education State Board of Kerala Institute: KHSS Kannadi Palakkad - Secondary Education State Board of Kerala Institute: St. Antony's HSS Thrissur Technical Skills and Trainings Completed: ✓ ✓ ✓ MS Office – PowerPoint, Excel, Word Professional Excellence Communication Strategies Languages Known: ✓ ✓ Malayalam: (Mother Tongue) English, Tamil Interests and Hobbies: ✓ ✓ ✓ Reading Listening to Music Travelling Personal Details: Date of Birth: Address: Nationality: Marital Status: 24th August 1989 New Manzil(HO), Thekkumuri, Kalleppully(PO), Palakkad - 678005 Indian Married Declaration: I hereby declare that the details furnished above are true to the best of my knowledge. Place: Palakkad Hamzath Ali J.