Halima Inti Agbo

 HALIMA INTI AGBO No 41, GANI ANIMASHAUN STR. JIMOH SHASHA, LAGOS SUMMARY I am a detail-oriented and proactive Virtual Assistant, With 8+years in the Real estate industry and 1 year + of experience as a Virtual Assistant providing comprehensive support to executives and organizations across various industries. Skilled in managing schedules, handling communications, organizing files, and performing research tasks to obtain excellent work with or without supervision to meet demanding objectives and organizational goals. WORK EXPERIENCE AIRBNB CO-HOST|EXECUTIVE ASSISTANT|ADMINISTRATIVE SUPPORT N0VEMBER 2023 - PRESENT Managed property listings, guest communication and booking calendars. Increased occupancy rates by 30% through strategic pricing, detailed listings and excellent guest communication. Resolve any guest complaints or disputes promptly and professionally to maintain a high review rating. Coordinated check-ins and check-out, cleaning and maintenance. GABINTI NIGERIA LIMITED MAY 2021 - AUGUST 2023 CUSTOMER SERVICE MANAGER Communicate effectively with staffs to ensure alignment and coordinate customers related activities. Receive and process customers order via phone, endure accuracy and completeness. Coordinate with internal team including sales, warehouse and logistics to fulfill customers supply in a timely manner. Build and maintain strong relationships with customers by demonstrating professionalism, reliability and responsiveness in all interactions. Resolve customers issues and complaints promptly. GABINTI PROPERTIES FEBRUARY 2016 – AUGUST 2023 REALTOR|PROPERTY MANAGER I serve as an independent marketer for clients looking to buy/ invest in real estate. I also managed properties for landlords by showing prospective clients, listing and posting them on social media platforms. Scheduling appointments for inspections and in charge of maintenance of the property. Passionately built a brand that my clients/prospect can resonate with. Maintaining records of property transaction, lease, prepare and send invoices for rent, utilities and other charges. Handles emails, phone calls, resolve complaints and ensure excellent customer relationship Work professionally with my clients to show them the best properties in the market both lands and houses. Book a client for inspections, take them to site, give them further details on the property and close the sales. Offer appropriate properties that will give my clients a huge return on investment. PWAN HOMES/GROUP FEBRUARY 2016 – APRIL 2021 REAL ESTATE TRAINER Educate consultant on property sales, legalities and market trend. Prepare seminar slides and conduct trainings, providing guidance on marketing strategies for new realtors coming into the industry. Assist consultant with negotiations with buyers. Develop strong relationship with consultant and serve as their admin manager EDUCATION Ahmadu Bello University, Zaria Bachelor of Science in Economics,- SKILLS Customer/ Administrative Assistant Airbnb property management Email and Calendar management Data Entry Lead Generation Market Research Communication Optimization Proficient in Google Office suite CERTIFICATES Maximizing Potentials for Growth (Nivedo Learning Centre) Capacity Development Program (Kings Court Management Consulting) Short Term Rentals and Virtual Assistant Skills (Short Term Rentals Academy)