HALEN MAY SANTOS
To express and impart my knowledge and skills as a productive employee for the company and to be open
to opportunities for personal growth and professional advancement for and through company programs
and benefits.
WORK EXPERIENCE
PERSONAL
Name
Halen May Santos
Aug 2018 - Present
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Phone number-
Email-Date of birth-
Place of birth
Naga City
Gender
Female
Marital status
Single
Jan 2018 - May 2018
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Cooking and baking
Photography
Learning a new skill
Following business and financial
news
websites
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Jun 2017 - Dec 2017
Coaching and mentoring
Content creation
Market research
Computer proficiency
Leadership
experience
Communication skills
Speed and efficiency
Time management
Project management
Elemental Edge Digital, United Kingdom
Virtual Assistant
Global Portal Inc, New York
Respond to emails and phone calls
Schedule meetings
Book travel and accommodations
Manage a contact list
Prepare customer spreadsheets and keep online records
Organize managersʼ calendars
Perform market research
Create presentations, as assigned
Address employees administrative queries
SKILLS
Problem-solving
abilities
General Virtual Assistant
Take video clips of beauty influencers and post them to the company IG
through Later.com or Planoly.com
Create catchy captions for the post * Post on beauty profiles on social
media so the company can be seen
Talk to customers in the comments section when they comment on the
post
Designing email marketing newsletters that will use Mailchimp and
photoshop
Add emails to the email list daily from people who submit their email
INTERESTS
Designing and development
5 Star Marine Phuket, Phuket, Thailand
Elements of marketing strategies and activities to a computerized,
networked environment such as the Internet.
Creating, distributing, and promoting, e‑marketing services to a target
market over the Internet or through digital tools.
Assist in arranging group travel for conferences, conventions and expos
travel.
Provide timely, accurate, and organized responses to business travelers,
while processing their travel requirements.
Maintains calendars and prioritizes meeting requests for management.
Reviews incoming correspondence and identifies items of special interest
to management; handles routine correspondence and prepares
appropriate responses.
Assist with events including finding a location, ordering food, meeting
with location on details, attending the events to provide support,
preparing materials, and other needs for a successful event.
Address
Zone 3 Jose L. Perez Street.
Calauag
4400 Naga City
Nationality
Filipino
Marketing Assistant
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Jun 2018 - Jul 2018
E-Commerce Virtual Assistant
Build Brand Design, Canada
Find suppliers.
Email handling
Import products using Oberlo and DSers
Create a product description
Edit product photo
Manage the shop.
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Mar 2017 - May 2017
Customer Service Representative
Sutherland, Afton
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customersʼ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through
open and interactive communication
Provide accurate, valid and complete information by using the right
methods/tools
EDUCATION AND QUALIFICATIONS
Jun 2018 - Jun 2022
BSBA - Marketing Management
Jun 2016 - Mar 2018
Senior High School
University of Nueva Caceres, Naga City
University of Nueva Caceres, Naga City
Accountancy and Business Management
Jun 2012 - Mar 2016
High School
University of Nueva Caceres, Naga City
REFERENCES
5 Star Marine Co. Ltd Shaun Stenning
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SOFTWARE USED
Asana / Trello
Google Applications (Documents,
Sheets, Powerpoint)
Kixie
Pipedrive
Zoho
Shopify, WordPress, Squarespace
Hubstaff, Time Doctor. Tsheets
Slack
Teamviewer / Anydesk
Hunter i.o
Lead IQ
Panda Doc
Pinterest
Hubspot
Microsoft Application
Canva
Oberlo
Dsers
Loox
Bokun
Adobe Photoshop
Tailwind
Audacity
Hootsuite