Haidy Lucena

HAIDY LUCENA PERSONAL PROFILE I have worked in the BPO industry for 5 years now and would want to explore another specialization with another field that I will grow with. CONTACT ME AT Las Pinas City Philippines- --linkedin.com/in/haidy-lucena-2a- Amazon Virtual Assistant Adamis LLC | April 26, 2021 up to Present Admin Task, Managing Amazon Frontstore, Creating Graphic Design Customer Service Representative CRI Genetics | August 27, 2020 to June 23, 2021 Selling DNA kits to interested customer to take the test Internship FHMoms Photo and Video with Media Marketing Photo and Video Editing task as an intern SKILLS SUMMARY Customer and Sales Representative Customer Service Outbound Sales Cold Calling Social Media Marketing Data Entry ACQUIRED SKILLS Google Word Google Sheets Google Docs Google Hangouts Canva CRI Genetics| Sept 2020 up to December 2020 Phone and Email Support Representative that provides customer-driven inquires. Directory Assisstant ETeleconnect| July 2019 to September 2020 Provides Phone Number to callers from US and Canada ESL Teacher ACADSOC| Dec 2018 to April 2019 English Teacher for Chinese. Ages 3 to 15 years old Outbound Sales Representative Roses 4 U Inc | August to Nov 2018 Selling to prospective clients and closing the sale by the end of the call Community Support Agent Eperformax | Nov to March 2018 Customer service support for Paypal Accounts Senior Operations Representative COPCCS | Nov 2016 to April 2017 Credit Card Support Representative