Hadi Baydoun

Hadi Baydoun baydounhadii @ gmail .com / - / Lebanon Beirut Summary I am a bachelor’s degree holder in banking and finance with more than 4 years of experience in operations management. I excel in holistic business thinking, strong P&L understanding, problem -solving, and analytical skills. I foster teamwork, cross-functional collaboration, and a keen eye for detail. I have vast experience in customer development and trade category operations, which enhances my ability to drive successful business outcomes. Skills Operations Management, Strong P&L understanding, Organizational Skills, Financial Management, Analytical skills, Retail Sales, Customer service, Time Management, Attention to details, Problem solving. Experience Operations Manager LA ROSE DE SIM SARL • Beirut 01/2020 - Present Implementing and monitoring internal controls, ensuring compliance with company policies and industry regulations. Collaborating with cross-functional teams including finance, marketing, and supply chain to ensure alignment and seamless operations. Oversee cash collection activities, reducing outstanding receivables by 20% and improving cash flow management. Conducting cost analysis, tracking expenses, and implemented cost-saving measures. Managing inventory levels, ensuring optimal stock availability. Developing and executing sales strategies, including market segmentation, product positioning, and competitive analysis, resulting 2 new stores opening. Analyzing sales data and generating comprehensive reports and dashboards to provide insights for strategic decision-making. Implementing CRM system to enhance customer relationship management and achieving a 30% improvement in customer satisfaction and retention. Led sales process improvement initiatives, resulting in a 20% increase in efficiency and a 15% reduction in leadto-close time. Freelance Cost Controller White Label Mena • Riyadh 01/2020 - Present Developing marketing budgets, working closely with the finance and management teams to establish spending limits, track expenses, and ensure adherence to budgetary guidelines. Collaborate with marketing teams to forecast costs for upcoming projects and initiatives, providing financial insights and recommendations to support decision-making and resource allocation. Supporting payroll processing by gathering and verifying employee data, ensuring accuracy and compliance with relevant regulations and company policies. Continuously assess and enhance cost control processes and procedures, implementing efficient systems for expense tracking, invoice processing, and financial analysis, to optimize overall financial performance. Maintaining regular communication with clients, providing updates on project progress, addressing inquiries and concerns, and ensuring client satisfaction and retention. Utilizing LinkedIn as a recruitment tool, sourcing and evaluating potential candidates, conducting initial screenings, and coordinating interviews with hiring managers. Financial Operations Associate Lartquitecte SAL • Beirut 08/2018 - 11/2020 Monitored the company's cash flow, including cash inflows and outflows. Ensured adequate liquidity to meet operational needs, managed working capital efficiently, and optimized the timing of payments and collections. Prepared financial statements, including income statements, balance sheets, and cash flow statements, in accordance with accounting standards and regulatory requirements. Oversaw the accounts payable and accounts receivable processes. Managed vendor relationships, process invoices, and ensured timely payment to suppliers. Monitor customer payments, followed up on overdue invoices, and managed collections. Assisted with general administrative tasks, such as answering phone calls, managing emails, scheduling appointments and meetings, handling correspondence, and maintaining office supplies. Organized and maintained physical and electronic files, ensuring proper filing, retrieval, and confidentiality of important documents. Entered data into databases or spreadsheets accurately and efficiently. Maintained records and generate reports as needed. Performed basic data analysis or data cleaning tasks as required. Kept the office clean, organized, and presentable. Monitored and replenished office supplies, such as stationery, printer ink, and pantry items. Coordinated maintenance and repairs for office equipment. Senior Sales Man ADIDAS • Beirut 03/2016 - 08/2028 Provided exceptional customer service by greeting and assisting customers, answering inquiries, and addressing any concerns or issues. Built relationships with customers to enhance their shopping experience and promote brand loyalty. Oversaw the sales process within the retail shop, ensured sales targets are met or exceeded. Trained and coached sales associates, monitored their performance, and provided guidance to improve sales techniques and customer engagement. Collaborated with visual merchandisers to ensure the retail shop's layout and product displays are visually appealing and aligned with Reebok' brand guidelines. Regularly updated displays, signage, and promotional materials to attract customers and promote sales. Monitored and managed inventory levels to ensure products are adequately stocked. Coordinated with the supply chain team to replenish inventory, conduct regular stock checks, and minimize stock discrepancies. Education Bachelor s degree in Finance ' Lebanese International University • Beirut 09/2018 High School Degree LRI School 01/2014 Languages Arabic: Native English: Fluent German: Very Basic