Habibah Junejo

Habibah Junejo Phone:- | Email:-I can provide top notch and excellent Customer service, data entry, admin and virtual assistant work because of my experience 3 years in the customer service industry. With my years of experience, became an expert in the following fields: Live Chat Support, Phone Support, Administrative Support and Email Handling. Currently looking for a part-time work in Customer Service. Experience Operations Executive at Sheops Pvt Ltd (Sep 2016 to Dec 2016) Responding to telephone and internet queries and ensured effective communication was taken while keeping excellent customer service levels maintained. communication between sellers and buyers making sure effective communications. Supervision of back-end operations and answering online queries on social media platforms were also part of my job. Customer Service Representative at Eplanet (April 2016 to July 2016) Providing on-call, email and online chat support to customers for Online Ecommerce Shopping website (Goto.com.pk). Supervision of back-end operations and answering online queries on Facebook and other Social media platforms were also part of my job. Client Service Architect at Pinnacle (June 2014 to Nov 2015) Providing on-call, email and online chat support for client's business based in Sydney. I was handling 4 clients at a time prioritizing excellent service. Multi-tasking existing client requests while tracking and prioritizing new client requests. Providing weekly and daily status reports to client ensuring excellent service is provided. Resolving customer complaints via phone, email, online chat. Data entry and back-office work of clients. Skills Excellent Communication, Email etiquette, CRM, Social Media savvy, Customer dealing. Education Bachelors in Economics from University of Karachi 2018 Inter in Commerce from Gulshan Degree College 2013 Matric in Science from PIA Model School 2011