Habiba Mamu
VIRTUAL ADMINISTRATIVE ASSISTANT
I am a motivated and detail-oriented administrative professional with over four years of
experience in office administration, HR coordination, and executive support. Skilled in managing
documentation, preparing reports, and coordinating across departments to ensure smooth daily
operations. Proficient in MS Office and Google Workspace, with strong organizational and
communication abilities. I am a certified data analyst and proficient in Salesforce CRM. I am
seeking to contribute to your team as an executive virtual assistant while supporting efficient
workflows and team success.
Skills
● Office Administration and Documentation—Experienced in managing day-to-day
office operations, maintaining accurate records, and preparing official documents to
support smooth business functions.
● Project Management Tools—Skilled in assigning tasks and creating new events,
workflows, and meeting deadlines using Asana, ClickUp, and Trello.
● Scheduling and Calendar Management—Proficient in coordinating meetings,
appointments, and travel arrangements, ensuring efficient use of management and team
time.
● HR & Recruitment Support—Assisted in shortlisting candidates, coordinating
interviews, and supporting onboarding processes to help HR teams maintain effective
employee management.
● Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)—Strong command of
creating professional documents, managing data in spreadsheets, preparing
presentations, and handling email correspondence.
● Google Workspace (Docs, Sheets, Gmail, Calendar, Drive)—Experienced in remote
collaboration, file sharing, and real-time editing to support efficient team communication
and productivity.
● Data Entry and Database Management—Accurate and detail-oriented in entering,
updating, and analyzing data, ensuring error-free records and reliable reporting.
● Time Management and Multitasking—Ability to handle multiple administrative tasks
under tight deadlines while maintaining attention to detail and prioritizing effectively.
● Cross-Department Coordination—Strong interpersonal and communication skills to
liaise between management, staff, and external partners, ensuring smooth workflow and
information sharing.
● Professional Communication and Work Ethic—Known for clear written and verbal
communication, professionalism, and a proactive attitude in handling challenges.
Work Experience
Virtual Assistant | Upwork | June 2025–Present
● Provided high-level administrative and operational support to clients in fast-paced
environments.
● I oversaw executive calendars by scheduling meetings, prioritizing high-impact calls,
resolving conflicts, and protecting deep work time.
● Managed executive inboxes daily, responding to routine communications, drafting
professional replies in the executive’s voice, and escalating items requiring
decision-making.
● Coordinated travel logistics, including flight bookings, accommodations, itineraries, and
real-time adjustments when plans change.
● Tracked ongoing tasks and deadlines, followed up with internal and external
stakeholders, and ensured timely execution.
● Prepared documents, reports, and presentations to support meetings and client
communications.
Freelance Administrative Assistant | Fiverr (Remote) – December 2024 –
June 2025
● Managed data entry tasks for two clients, ensuring accuracy and organization.
● Successfully booked accommodations and handled travel arrangements for a client,
ensuring seamless travel plans.
● Assisted multiple clients with email management, calendar organization, and online
research.
● Saved up to 30 hours of my client's time.
● Performed administrative tasks, including meeting management.
● Managed the company's sales by inputting data into CRM
Personal Virtual Assistant- (Remote) | July 2023-May 2024
• Managed both personal and professional calendars, ensuring appointments, reminders, and
commitments were well organized.
• Coordinated travel plans, meetings, and daily priorities to support a busy schedule.
• Created Google Slides and supporting documents for presentations and planning sessions.
• Maintained consistent follow-through, significantly improving productivity and time
management for the client.
Administrative Assistant (Volunteer) | Virtual Space | January 2022 - December 2022
● Provided remote administrative support by managing the founder’s calendar, email, and
travel schedule.
● Assisted in document preparation, meeting coordination, and communication with
clients.
● Streamlined administrative tasks to improve efficiency and communication between team
members.
● Ensured accuracy in data entry and administrative tasks, including tracking customer
responses and follow-ups.
Education & Certifications
Certificate in Virtual Assistance - ALX Africa
Certified Asana Workflow Specialist.
Certificate in Data Analytics - ALX Africa
Certified Salesforce Platform Administrator
Bachelor's in Economics
Languages
● English (Fluent)
● Swahili (Fluent)
References
Available upon request.