Habiba Ahmed

Habiba Ahmed

$8/hr
Customer Support Manager excels in team leadership, issue resolution, and expert Article Writer.
Reply rate:
57.14%
Availability:
Hourly ($/hour)
Age:
24 years old
Location:
Rajshahi, Rajshahi, Bangladesh
Experience:
3 years
About

Customer Support Manager:

With over 3 years of dedicated experience as a Customer Support Manager, I have honed my skills in leading high-performing teams and fostering exceptional customer satisfaction. My expertise lies in efficiently resolving complex customer issues while implementing innovative process improvements to elevate the overall customer experience. I possess a keen ability to analyze intricate customer data, identifying key trends that empower strategic, data-driven decisions.

My strong interpersonal and communication skills have enabled me to forge meaningful relationships with both customers and team members. I am not only proficient in resolving conflicts and handling challenging situations with tact and diplomacy but also in inspiring my team to deliver service excellence consistently. My approach is characterized by a genuine passion for ensuring that every customer interaction leaves a positive and lasting impression.

Article Writer:

As a seasoned Article Writer, I bring creativity and versatility to every project I undertake. With a profound passion for crafting engaging and informative content, I have developed a keen eye for research, delving into diverse topics and generating innovative ideas that captivate readers. My writing style is not only persuasive but also tailored to suit various audiences, ensuring a wide-reaching impact.

I excel in the art of SEO optimization, seamlessly integrating relevant keywords and phrases into my content to enhance online visibility. My meticulous editing and proofreading skills guarantee that every article I produce is polished, error-free, and ready to capture the attention of readers.

Collaboration is at the core of my work ethic. I thrive in team environments, working closely with editors, designers, and fellow writers to develop cohesive content strategies that resonate with our audience. My commitment to meeting deadlines, paired with my ability to adapt my writing style according to the requirements of the project, ensures that the content I produce is not only impactful but also consistently delivered on time.

In both roles, my dedication to excellence and my ability to balance creativity with strategic acumen define my professional approach. I am passionate about creating exceptional customer experiences and producing high-quality, influential content that leaves a lasting impression on readers.

Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.