Gympie Cortez

Gympie Cortez

$6/hr
E-Commerce VA, Chat, Email and Phone Support, Virtual Assistant, SMM, Technical Support
Reply rate:
25.0%
Availability:
Full-time (40 hrs/wk)
Location:
Makati, Ncr, Philippines
Experience:
12 years
About

💫 I am an experienced Customer Service Representative. My attention to detail, accuracy, and accountability distinguish me from others in these fields. I am independent. I can make a decision under a lot of pressure (good decision-maker) . I am able to work with little/no supervision, willing to learn new things, easy to adapt, friendly, reliable, expressive, and punctual.

💫I have a strong background in Customer Service and E-commerce as well as excellent technical skills, which allows me to quickly adapt to new environments and technologies. I became an even more valuable asset to any organization as a result of this.

💫 For over 12 years, I've worked on projects and operations, honing my talents at developing efficient systems that provide the greatest possible outcomes for both clients and staff. This experience has helped me create systems that streamline work processes, improving clients' bottom lines.

💫 In addition to my technical expertise, I have years of experience in social media and email marketing, and I also am proficient in a wide range of software, apps, and platforms, such as:

🛠Google Apps, MS Office apps & Canva

🛠GSuite, Meta Business and Hootsuite

🛠Slack & other messaging programs

🛠Monday.com, Asana, Notion & other tasks & project management tools

🛠Gorgias & Zendesk

🛠Google Play Console & Apple Appstore Connect

🛠PayPal & Stripe

As a result of my ability to quickly adapt to new environments and technologies, I am an even more valuable asset to any organization.

💫 I can handle multiple people, tasks, and projects while ensuring quality and service. My communication abilities help me interact with team members and present company proposals and report to business partners and clients.

💫 This wealth of experience enables me to offer a unique perspective and unparalleled service.

🤙🏽 If you need someone to help you get things done efficiently and effectively, please contact me. I'd love to hear about your needs and how I can help.

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