Gyengne Francis Maaire

Gyengne Francis Maaire Hybrid Project Manager -Nyaanyaa Street, Lawra, Lawra, 0001, Ghana◇Open to Remote◇ Open to Relocate◇LinkedIn SUMMARY With over 8 years of experience as a Project Manager, I excel in collaborating with clients to uncover their business pain-points across diverse projects. My approach combines human-centered and design thinking principles with Agile methodologies, allowing me to develop customized solutions that resonate with stakeholders. I bring a results-driven mindset to each project, ensuring compliance and operational efficiency while enhancing user experiences. SKILLS Agile/Scrum Methodology Risk Compliance Product Development Communication Strategic Project Planning Time Management Stakeholder Management Change Management Cross-functional Collaboration Program Management Confluence, JIRA, MS Project Vendor Management EXPERIENCE Project Management Office LeadAugust '24 — Present Siba Technologies Limited Accra, Ghana Siba Softwares/Solutions Leading the design, development and implementation of next generation solutions, a full lifecycle insurance, HR/Payrolll, financial, AI chatbots, and digital distribution softwares. Overseeing a portfolio of projects across multiple markets that consistently delivered 5% ahead of schedule, ensuring high-quality outcomes in insurance and financial distribution. Utilized human-centered and design thinking principles to identify client business pain-points, which resulted in the delivery of workforce management modules enabling employee performance management framework, payroll management, AI-integrated SibaGen products, and human resource module to digitally manage and streamline HR processes increasing client satisfaction by 90%. Collaborated with local and international partners, facilitating the integration of the SIBA products across multiple business units, supporting a 20% increase in operational efficiency by automating softwares product management. Delivered projects with cross-functional teams using Agile/scrum methodologies, integrations of technology solutions with Azure DevOps for sprint planning, leading a team of 12 developers, 2 business analysts, 1 quality assurance resulting in a 100% improvement in products deliveries while monitoring sprints. Led requirements workshops that identified and documented over 200 high and low-level requirements, using MoSCoW prioritization to ensure essential features were prioritized. Created detailed user stories and acceptance criteria, enhancing clarity and focus in the development phase. IT Hybrid Project ManagerOct '23 — April ‘25 7Ven Oaks LimitedLondon, United Kingdom Project Supervision and Management Led cross-functional teams of 15 people across 4 different continents (Northampton, Leeds, Scotland, Port Harcourt-Nigeria, India and USA). Achieved 30% increase in development team productivity by implementation of a rigorous testing process resulting in the successful delivery of an MVP meeting high-quality standards. Performed weekly reviews resulting in a 20% enhancement of the overall user experience. Facilitated clear communication between Admin, and users resulting in 25% optimization of user interactions. Address feedback from stakeholders resulting in 25% increase in platform improvement. Conducted a comprehensive analysis of client requirements to define project scope. Developed detailed project plans, splitting tasks into manageable groups for efficient execution, created a RAID log resulting in 25% decrease in risk and associated cost. Responsible for the development of a robust and comprehensive learning management system(LMS), including a student portal and CRM system resulting in 40% increase in admin efficiency and 20% decrease in user support. Collaboration and Communication Oversaw the integrations of technology solutions with Azure DevOps for sprint planning, leading a team of 6 front end developers and 3 testers resulting in a 100% improvement in product delivery while monitoring 10 sprints. Collaborated with financial planning expert to ensure compliance with securities standards, market research team and SEO strategies to enhance brand presence and platform visibility. Implemented Agile methodologies that improved teamwork using Basecamp and Trello, resulting in a 40% reduction in project-related conflicts. Worked closely and reporting to the UK-based Clients to understand their vision and goals. Translated client needs into actionable tasks, maintaining cross-team communication throughout the project. Streamlining project management using Basecamp in delivering a high-quality website, reducing time to market by 10%. Oversaw the creation of an MVP, focusing on features for Admin, Tutors, and Students. Collaborated with Business Analyst to gather requirements resulting in the preparation of 22 user stories, 1 scope documents, 22 acceptance criteria, 1 product requirement, 1 process map, 1 gap analysis, 1 Personas, and 1 wireframe, and translate them into actionable task. Hybrid Project ManagerJan '21 — Dec '23 Almond Media Ltd (Digital Agency)London, United Kingdom Managed project expenses ranging from £30000 to £80000, achieving cost savings £20000 through effective resource allocation and negotiation with vendors. Carried out regular team meeting schedules and sprint reviews using Zoom, and Google Meet increasing project efficiency to 10% and a 15% reduction in communication errors throughout the project. Led internal and external stakeholders, including IT team members, and software vendors, from Ghana, London, Leeds, Tallinn, Nigeria and Manchester. Adapt transparent communication channels such emails, text, basecamp, Trello etc to achieve a 20% improvement using strategic information tools and efficiency. Supervised the execution of project plan, deliverables, monitoring task progress to ensure timely completion within the established budgetary constraints, achieving a 90% completion rate of project milestones and a 5% cost savings. Created a comprehensive RAID (Risk, Assumptions, Issues and Dependencies) risk compliance log that effectively identified project risk and adopted mitigation strategy resulting in 20% decrease in risk and cost. Leveraging this log, proposed mitigation plans for identified risks, ensuring risk mitigation throughout the project lifecycle. IT Project Lead Jul '18 — Jul '19 National Data Centre, Ghana Atomic Energy Commission Implemented security measures ensuring 95% of network reliability and infrastructure management. Achieved enhanced service connectivity and reliability through effective network coordination. Reduced downtime and increased operational efficiency by 30% through effective technical support team leadership. Ensured seamless operations of technological systems through collaboration with IT professionals. Ensured properly configured and maintained servers, performing routine updates and backups. Project Officer Feb '17 — April '18 Action Through Enterprise Lawra, Ghana Developed a detailed project plan to monitor and track progress. Monitored and reported on project status to ensure cost effectiveness and schedule adherence. Led meetings with department executives to review project status and draft action plans to deliver proposed changes. Prepared project coordination documentation such as project proposals writing, business cases and risk register. Team Leader April '14 — Jul '15 Innovations for Poverty Action (IPA) Tamale , Ghana Managed IPA technical assistance for differentiated learning(DL) scale-up in Ghana, drive multiple streams of workflows towards a common goal of evidence-based scale-up of DL in Ghana, directly supervised a highly proactive team to conduct technical assistance, cultivated relationships with local committees in the healthcare sector, work together with policy makers and communication team to lead and participate in strategic events, oversee project finances including project budget creation and proactive management. EDUCATION MSc in Ecotechnology, Jozef Stefan International Postgraduate School Oct '19 — Oct '21 Ljubljana, Slovenia BSc in Geomatic Engineering, University of Mines and Technology Aug '14 — Jun '18 Tarkwa, Ghana CERTIFICATIONS CLM Collaborative Lifecycle Management for SAFe Level International Business Machines Generative AI Overview for Project Managers, Project Management Institute Agile Project Management, Certificate, Project Management Institute Introduction to Computing, University of Lancaster and Institute of Coding AWARDS AD Futura, Government of Slovenia Award: Government funding for postgraduate research Oct '19