Gyengne Francis Maaire

Gyengne Francis Maaire Hybrid Project Manager -Nyaanyaa Street, Lawra, Lawra, 0001, Ghana◇Open to Remote◇ Open to Relocate◇LinkedIn SUMMARY With over 8 years of invaluable experience in business strategy and operations, I excel in collaborating with clients to uncover their business pain-points across diverse projects. My approach combines human-centered and design thinking principles with Agile/hybrid methodologies, allowing me to develop customized solutions that resonate with stakeholders. I bring a results-driven mindset to each project, ensuring compliance and operational efficiency while enhancing user experiences. SKILLS Agile/Scrum Methodology Risk Compliance Product Development Communication Strategic Project Planning Time Management Stakeholder Management Change Management Cross-functional Collaboration Program Management Confluence, JIRA, MS Project Vendor Management EXPERIENCE Project Management Office, Strategy & operationsAugust '24 — Present Siba Technologies Limited Accra, Ghana Business Analysis & Strategic Alignment Mapped and analyzed over end-to-end business processes across finance, HR, and operations departments using Lucidchart and BPMN standards, resulting in a 30% reduction in process redundancy. Led business requirement gathering for a software implementation project, engaging 20+ stakeholders across 5 countries and continents. Conducted operational audits across 5 business units, identifying bottlenecks that led to a 25% improvement in cross-departmental task turnaround time. Systemize documents and create automation (where possible) to improve efficiency, accessibility, and knowledge sharing; develop clear structure for document storage and reorganize existing documents to ensure compliance and ease of retrieval, improving document compliance rates by 40%. Lead and manage 3 strategic projects and initiatives from inception through execution, ensuring alignment with the Group’s overall strategic objectives and digital transformation initiatives. Proactively identify and resolve program-level risks, issues, and roadblocks (escalating as necessary) using the RAID log tool; implement appropriate risk management plans. Ensure adherence to established development methodologies and quality standards; champion a culture of continuous improvement and innovation to enhance operational efficiency and strategic agility. Operations Management & Process Optimization Refined and documented operational workflows that increase productivity and efficiency resulting in operational efficiency increase of 35%. Launched a project tracking system for internal controls, project reporting, task prioritization, and cross-functional communication; and drive company-wide adoption of digital tools using Monday.com, Trello and integrated it with Slack and Google Workspace, enhancing visibility and reducing project delivery delays by 40%. Develop comprehensive program plans and project charters to meet strategic and operational needs, ensuring cohesion and synergy; defined and tracked key program milestones and ensure success metrics of 5 simultaneous projects worth; delivered 92% on-time, within scope and budget. Led the implementation of high-priority programs related to business development, investor relations, and compliance management. Initiated and led the automation of task assignments and follow-ups via Zapier and Trello, improving task completion rates from 68% to 93% within six months. Identify opportunities for process improvement within the program management framework and drive their implementation. Stakeholder Engagement Build and maintain strong relationships with 3 investors, 15 multinational clients, 2 partnerships, and stakeholders to foster trust, collaboration, and long-term partnerships, improving investor confidence scores by 27%. Communicated strategies, performance updates, and key insights to stakeholders through presentations, reports, and meetings. Participated in strategic planning sessions, business reviews, and stakeholder meetings that aligned business goals with digital transformation initiatives. Established an enterprise-wide stakeholder management system, improving engagement tracking and feedback loops across all major programs. Monitored industry trends, technological advancements, and regulatory changes; assessed their impact on operations and recommended proactive strategies to adapt and innovate. IT Hybrid Project ManagerOct '23 — April ‘25 7Ven Oaks LimitedLondon, United Kingdom Project Supervision and Management Led cross-functional teams of 15 people across 4 different continents (Northampton, Leeds, Scotland, Port Harcourt-Nigeria, India and USA). Achieved 30% increase in development team productivity by implementation of a rigorous testing process resulting in the successful delivery of an MVP meeting high-quality standards. Performed weekly reviews resulting in a 20% enhancement of the overall user experience. Facilitated clear communication resulting in 25% optimization of user interactions. Address feedback from stakeholders resulting in 25% increase in platform improvement. Conducted a comprehensive analysis of client requirements to define project scope. Developed detailed project plans, splitting tasks into manageable groups for efficient execution, created a RAID log resulting in 25% decrease in risk and associated cost. Responsible for the development of a robust and comprehensive learning management system(LMS), including a student portal and CRM system resulting in 40% increase in admin efficiency and 20% decrease in user support. Collaboration and Communication Oversaw the integrations of technology solutions with Azure DevOps for sprint planning, leading a team of 6 front end developers and 3 testers resulting in a 100% improvement in product delivery while monitoring 10 sprints. Collaborated with financial planning expert to ensure compliance with securities standards, market research team and SEO strategies to enhance brand presence and platform visibility. Implemented Agile methodologies that improved teamwork using Basecamp and Trello, resulting in a 40% reduction in project-related conflicts. Worked closely and reporting to the UK-based Clients to understand their vision and goals. Translated client needs into actionable tasks, maintaining cross-team communication throughout the project. Streamlining project management using Basecamp in delivering a high-quality website, reducing time to market by 10%. Oversaw the creation of an MVP, focusing on features for Admin, Tutors, and Students. Collaborated with Business Analyst to gather requirements resulting in the preparation of 22 user stories, 1 scope documents, 22 acceptance criteria, 1 product requirement, 1 process map, 1 gap analysis, 1 Personas, and 1 wireframe, and translate them into actionable task. Hybrid Project ManagerJan '21 — Dec '23 Almond Media Ltd (Digital Agency)London, United Kingdom Managed project expenses ranging from £30000 to £80000, achieving cost savings £20000 through effective resource allocation and negotiation with vendors. Carried out regular team meeting schedules and sprint reviews using Zoom, and Google Meet increasing project efficiency to 10% and a 15% reduction in communication errors throughout the project. Led internal and external stakeholders, including IT team members, and software vendors, from Ghana, London, Leeds, Tallinn, Nigeria and Manchester. Adapt transparent communication channels such emails, text, basecamp, Trello etc to achieve a 20% improvement using strategic information tools and efficiency. Supervised the execution of project plan, deliverables, monitoring task progress to ensure timely completion within the established budgetary constraints, achieving a 90% completion rate of project milestones and a 5% cost savings. Created a comprehensive RAID (Risk, Assumptions, Issues and Dependencies) risk compliance log that effectively identified project risk and adopted mitigation strategy resulting in 20% decrease in risk and cost. Leveraging this log, proposed mitigation plans for identified risks, ensuring risk mitigation throughout the project lifecycle. IT Project Lead Jul '18 — Jul '19 National Data Centre, Ghana Atomic Energy Commission Implemented security measures ensuring 95% of network reliability and infrastructure management. Achieved enhanced service connectivity and reliability through effective network coordination. Reduced downtime and increased operational efficiency by 30% through effective technical support team leadership. Ensured seamless operations of technological systems through collaboration with IT professionals. Ensured properly configured and maintained servers, performing routine updates and backups. Project Officer Feb '17 — April '18 Action Through Enterprise Lawra, Ghana Developed a detailed project plan to monitor and track progress. Monitored and reported on project status to ensure cost effectiveness and schedule adherence. Led meetings with department executives to review project status and draft action plans to deliver proposed changes. Prepared project coordination documentation such as project proposals writing, business cases and risk register. Team Leader April '14 — Jul '15 Innovations for Poverty Action (IPA) Tamale , Ghana Managed IPA technical assistance for differentiated learning(DL) scale-up in Ghana, drive multiple streams of workflows towards a common goal of evidence-based scale-up of DL in Ghana, directly supervised a highly proactive team to conduct technical assistance, cultivated relationships with local committees in the healthcare sector, work together with policy makers and communication team to lead and participate in strategic events, oversee project finances including project budget creation and proactive management. EDUCATION MSc in Ecotechnology, Jozef Stefan International Postgraduate School Oct '19 — Oct '21 Ljubljana, Slovenia BSc in Geomatic Engineering, University of Mines and Technology Aug '14 — Jun '18 Tarkwa, Ghana CERTIFICATIONS CLM Collaborative Lifecycle Management for SAFe Level International Business Machines Generative AI Overview for Project Managers, Project Management Institute Agile Project Management, Certificate, Project Management Institute Introduction to Computing, University of Lancaster and Institute of Coding AWARDS AD Futura, Government of Slovenia Award: Government funding for postgraduate research Oct '19