Guzorochi Nancy Onyegbulam

Guzorochi Nancy Onyegbulam Jikwoyi Phase 2 Karu, Abuja FCT, Nigeria. -- Objective Dynamic and detail-oriented virtual assistant with over 5years of experience in delivering high-quality administrative support to entrepreneurs and businesses. Adept at optimizing workflows, managing multiple priorities, and enhancing operational efficiency. Passionate about helping clients achieve their goals by providing strategic assistance and fostering effective communication. Seeking a freelance opportunity to leverage my skills in a collaborative and results-driven environment. Skills        Administrative Support: Expertise in calendar management, email management, data entry, and document preparation with a focus on accuracy and efficiency. Communication Skills: Exceptional verbal and written communication abilities, adept at articulating ideas clearly and maintaining professional relationships with clients and stakeholders. Technical Proficiency: Proficient in various software and tools, including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), CRM platforms (e.g., HubSpot, Salesforce), and project management tools (Trello, Asana, ClickUp). Time Management: Strong organizational skills with a proven ability to prioritize tasks, meet deadlines, and manage competing demands effectively. Social Media Management: Experience in creating, scheduling, and analyzing content across platforms such as Facebook, Twitter, Instagram, and LinkedIn to enhance brand visibility and engagement. Research and Analysis: Skilled in conducting thorough online research and data analysis, providing clients with insightful reports and actionable recommendations. Customer Service: Committed to delivering exceptional customer service, ensuring client satisfaction through timely responses and proactive problem-solving. Professional Experience Freelance Virtual Assistant Bizbuddy Technology Georgia, USA | August, 2022 – Present  Collaborated with 1627 diverse clients, including small business owners, entrepreneurs, and executives, to streamline administrative processes and improve productivity. Managed complex calendars for multiple clients, scheduling and coordinating meetings, travel arrangements, and appointments, resulting in a 70% increase in time efficiency.  Developed and maintained organized filing systems for electronic documents, ensuring quick access to important information and enhancing data management.  Handled high-volume email correspondence, prioritizing urgent requests and maintaining a response rate of 80% within 2 years.  Assisted clients in social media strategy development, increasing follower engagement by 90% through targeted content creation and audience interaction.  Conducted market research and competitor analysis, compiling comprehensive reports that informed clients' business strategies and marketing efforts.  Created presentations and promotional materials that effectively communicated clients' messages and enhanced their branding efforts. Administrative Assistant Jixta Group of Companies Plc. Abuja, FCT Nigeria. | January, 2018 – July, 2022  Supported the executive team by managing their daily schedules, coordinating meetings, and preparing necessary documentation for presentations and reports.  Streamlined office processes by implementing new filing systems and digital tools, reducing administrative workload by 23% and improving overall efficiency.  Acted as the first point of contact for clients and vendors, handling inquiries and providing information to ensure a positive experience.  Assisted in organizing company events and meetings, including logistics planning, budget management, and vendor coordination.  Certifications    Virtual Assistant Certification – Diamond ICT Institute | 2017 Project Management Certification – Diamond ICT Institute | [2019 Social Media Marketing Certification – Bells Media Institute Ltd. | 2022 References Available upon request.