Guyot Jean Claude Armel

I am a results-oriented, energetic, intuitive and motivating leader who is passionate about excellence in everything he does. As a change maker, I have excellent problem solving and analytical skills, an out of the ordinary mindset, quick responsiveness and adaptation to new circumstances, hard work while paying close attention to details. Attributes that I will use to exceed the expected results for your organization.

A committed customer experience specialist, I have more than 4 years of experience in solving complex customer requests and improving an exceptional experience for the B2B and B2C segments. I am passionate about building strong customer relationships by fostering brand loyalty and turning customer feedback into actionable information that drives revenue. My main motivation is to see each client receive unparalleled service each time, which exceeds their expectations and keeps them loyal.

In addition, I work as a business transformation and change consultant, empowering small and medium-sized businesses to adopt winning business models, achieve commendable growth and scale by adopting best business practices, producing products most suited to their target market, establishing a distinct brand identity, aggressively market their products while adopting an agile and efficient operational structure. I am interested in projects focused on customer experience, business administration, business management, virtual assistance, Digital Marketing.